Windows 10: Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

Discus and support Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group in Windows 10 Gaming to solve the problem; Hello,I’m seeking assistance with an issue related to my Microsoft account. Although I am in my mid-20s and my profile reflects my correct birthdate... Discussion in 'Windows 10 Gaming' started by JamesDDS, Jun 15, 2025.

  1. JamesDDS Win User

    Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group


    Hello,I’m seeking assistance with an issue related to my Microsoft account. Although I am in my mid-20s and my profile reflects my correct birthdate confirming I am an adult, my account is still being treated as though it is subject to child restrictions.Background:When I first visited the Microsoft Family portal, I discovered that my account was part of a family group associated with an organizer account I did not recognize. It may have been an old or forgotten account created years ago, possibly by myself or a family member. I removed myself from that family group.However, I continued rece

    :)
     
    JamesDDS, Jun 15, 2025
    #1

  2. Will leaving a group in Microsoft Family Safety alert the parents of the group?

    If a member of the family who is over 13 leaves the group, will the parents be notified?
     
    Joe Natile, Jun 15, 2025
    #2
  3. Need help, account removed from family but still asking for parental permission?

    Hi,

    We appreciate the prompt response. We'd like to confirm the following information to further isolate your concern:

    • Did you sign in to
      https://account.microsoft.com/family
      using your account? If yes, ask your friend to sign in using his account and check if your account has been removed properly.
    • What is the error message and code that your receiving when accessing your browser? Could you attach a screenshot on your next post to better assess the situation.

    In addition, you can check this
    support article
    on how to manage your account when prompted for a parental consent.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Jun 15, 2025
    #3
  4. Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

    "Ask a Parent" sends email to ALL adults in the Family

    I don't want to remove them from the family, I just don't want them to receive the "Ask a parent" emails.
     
    vastneonwolf, Jun 15, 2025
    #4
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Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

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    Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group: Hello,I’m seeking assistance with an issue related to my Microsoft account. Although I am in my mid-20s and my profile reflects my correct birthdate confirming I am an adult, my account is still being treated as though it is subject to child restrictions.Background:When I...
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