Windows 10: Stop Code - Unexpected Store Exception

I have been having this "Blue Screen" Stop Code Error. How can it be fixed with minimal knowledge of computer functions?

:)

 

stop code: unexpected store exception

Hi,

It's possible that your system crashed due to an outdated program. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Just to confirm, were you also using PowerPoint when your system crashed? Did you also receive the same error, which is
  stop code: unexpected store exception? Please post a screenshot of the error if it's different.
  
• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter.
• Did you make any changed to your computer before this happened?
• What troubleshooting steps have you done so far?

 

Stop code: UNEXPECTED STORE EXCEPTION

Hi, Kris,

This indicates that the store component caught an unexpected exception.

Follow these steps and see if it resolves the issue.

https://appuals.com/unexpected-store-exception-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

 

Unexpected Store Exception

Hi Peter,

The stop error "Unexpected Store Exception" that you encountered can be caused by a corrupted cache of the Windows Store, system files that got corrupted, a third-party anti-virus software causing a conflict or other system settings that may cause a conflict
to name a few. For us to resolve your concern, kindly answer the questions below:

• What troubleshooting steps have you attempted and what were the results?
• What is the complete stop error that you saw when the blue screen error occurred? If possible, kindly post a screenshot.
  
• Were there any specific activities that trigger the blue screen with a stop code to appear?
• Have you already tried to temporarily disable the third party anti-virus software and check if that resolves the issue?
• Which version and build of Windows 10 is installed on your device?

As an initial recommendation, we suggest that you follow the steps on this
link to complete the guided walk-through to correct issues that may lead to a blue screen error with a stop code.

We look forward to your response to our queries.