Windows 10: Stop Code: VIDEO_DXGKRNL_FATAL_ERROR

Discus and support Stop Code: VIDEO_DXGKRNL_FATAL_ERROR in Windows 10 Software and Apps to solve the problem; I have been running Windows 11 on my Lenovo Yoga 15IRH Laptop. My laptop has a discrete GPU and an external GPU I occasionally use. I have been having... Discussion in 'Windows 10 Software and Apps' started by PrefectPatty, Dec 3, 2023.

  1. PREFECTPATTY
    PrefectPatty Win User

    Stop Code: VIDEO_DXGKRNL_FATAL_ERROR


    I have been running Windows 11 on my Lenovo Yoga 15IRH Laptop. My laptop has a discrete GPU and an external GPU I occasionally use. I have been having issues with the blue screen of death occasionally appearing every couple of days. Nothing seems to bring the issue on. One second, I am using it, and the next second, it crashes due to a stop error. I have done the following things so far with no luck:Run Hardware TroubleshooterUpdate and Reinstall Graphics DriverRun SFC scanRun DISMUpdate WindowsSome advice on how to fix this issue would be appreciated!

    :)
     
    PrefectPatty, Dec 3, 2023
    #1
  2. DAVID TVERAAS
    David Tveraas Win User

    Stop code: Video_DXGKRNL_FATAL_ERROR restarting computer


    Stop Code: VIDEO_DXGKRNL_FATAL_ERROR 69ec04ce-1ca0-4bf7-8898-690548266d4e.jpg


    I have a coworker who keeps getting this message and her laptop restarts at seemingly random times. I followed all the steps from www.windows.com/stopcode yet it continues to restart randomly. It is an MSI laptop running Windows 10. I noticed (as in the
    image above) that the Stop code is for Video_DXGKRNL_FATAL_ERROR so I both updated the drivers and rolled back video drivers after updating them did not stop this issue. Does anyone have any suggestions?

    Moved from: [Windows / Windows 10 / Devices & drivers]
     
    David Tveraas, Dec 3, 2023
    #2
  3. SMITTYCHAT.
    Smittychat. Win User
    Stop Code - apc mismatch

    Hello,

    Follow the steps listed by
    Reymichael Ros
     
    Smittychat., Dec 3, 2023
    #3
  4. LUIS OROZCO1
    Luis Orozco1 Win User

    Stop Code: VIDEO_DXGKRNL_FATAL_ERROR

    Blue screen - VIDEO_DXGKRNL_FATAL_ERROR

    Hello!

    One of our employees ran into a blue screen with stop code: VIDEO_DXGKRNL_FATAL_ERROR.

    I asked them to send me their mini-dump files in order to diagnose the issue. Thank you for your help.

    Dell / XPS 15 9560 (MFG YR 2017)

    Minidump.zip

    Regards, Luis Orozco.
     
    Luis Orozco1, Dec 3, 2023
    #4
Thema:

Stop Code: VIDEO_DXGKRNL_FATAL_ERROR

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