Windows 10: Storage device issues

Discus and support Storage device issues in Windows 10 Software and Apps to solve the problem; I'm trying to delete these old window files on a drive I have but I can't access the drive. The drive is labeled as NTFS and when I click on the drive... Discussion in 'Windows 10 Software and Apps' started by Ryan Yamashita, Mar 28, 2025.

  1. Storage device issues


    I'm trying to delete these old window files on a drive I have but I can't access the drive. The drive is labeled as NTFS and when I click on the drive it says," A device which does not exist was specified. " I tried to fix this issue by accessing the security tab on the drive under properties, but the security tab does not exist. I have no idea what to do.

    :)
     
    Ryan Yamashita, Mar 28, 2025
    #1

  2. Internal Storage devices being detected as removable devices

    Hi,

    I would suggest you to update your storage controller driver.

    Method 1: Update Storage Controller Driver

    Follow the steps.

    • Press Windows key + X key and click Device Manager.
    • Expand the Storage Controller.
    • Right-click on the Storage controller Driver
      and select Update Driver Software.
    • Wait for sometime and check if the issue persists.
    • Restart your system.
    Method 2: Uninstall and then reinstall Storage Controller driver from the Manufacturer's Website

    Follow the steps.

    • Press Windows key + X key and click Device Manager.
    • Expand the Storage Controller.
    • Right-click on the Storage controller Driver
      and select Uninstall.
    • Now, go to the Manufacturer's website and download the latest storage controller driver.
    • Once the download is complete, double-click and run the setup file to complete installation.
    • Restart your system.
    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Mar 28, 2025
    #2
  3. Arun B J Win User
    Windows 10 Home will not boot or restart with USB Storage Spaces pool drives attached

    Hi George,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.


    • Did you make any changes in BIOS?

    • Are you getting any error message?
    I suggest you to update Storage controller drivers and check if it helps.

    Steps 1:


    • Press Windows key + X.

    • Select Device manager.

    • Expand Storage controller.

    • Right click on the driver and Update the drivers.


    Steps 2: Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue
    is with device. Refer these steps:


    • Press Windows key +X, select Control panel.

    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the view all option on the left panel.

    • Run the Hardware and devices troubleshooter.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Mar 28, 2025
    #3
  4. Pavan_N Win User

    Storage device issues

    All USB storage devices have code 39 error

    Hi Ilya,

    Please answer these questions to assist you better.

    • Do you get same error codes in the Device manager too?
    • Does this issue occurs in other hardware components like keyboard and mouse?
    • What is the make and model of your computer?
    • Do you get same error when you connect your extenal hard drive to a different computer running Windows 10?

    I appreciate the troubleshooting steps you have tried to resolve the issue.

    I suggest you to check in Device Manager and check if you get the same error code. If yes follow link and perform the troubleshooting steps suggested under
    Code 39

    Error codes in Device Manager in Windows.

    Error codes in Device Manager in Windows - Microsoft Support

    Do let us know if the same code 39 shows under all USB storage devices. Thank you.
     
    Pavan_N, Mar 28, 2025
    #4
Thema:

Storage device issues

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