Windows 10: Storage services stuck on stopping, cant load xbox app games or microsoft store apps

Hi, Ive been having issues recently with the xbox app / microsoft store. Last saturday my xbox app / microsoft store wouldnt load / download anything, despite being able to use it the day before. I tried a bunch of things to get it working again spent over 15 hours last weekend trying to get it working, and spoke 3 times to different people on a support chat, but ended up giving up. Then last Monday I decided to check if the app would work after work. and it somehow did. I managed to download a game, and play it, and all week it worked. I even downloaded tunic recently which is a newer game,

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

Unable to download certain games on Xbox App or Microsoft games store

Hi there,

I am trying to download No Man's Sky onto my computer via both the microsoft and xbox gaming app. I am able to download other games (Sea of Theives, Moonlighter) with no issue, but others (such as no mans sky) either do nothing (when trying in microsoft
app) or Error code 0x00000001 (Xbox store).

Steps I have done to troubleshoot:

1. Uninstalled and reinstalled both stores

2. Reparied and reset both apps from apps settings

3. Uninstalled Xbox app and tried to download from microsoft store

4. Went into services and ensured all xbox services are running

- I have 2 instances of Gaming services. One is running and the other gives error code 31 when trying to start it

5. I have reset gaming services and the app downloader from settings

6. I have restarted my pc many times

7. I have fully updated windows

8. I have peformed a repair install of windows

Nothing works. All other forms and questions I have seen only seem to generate the generic responses of

1. Restart your PC

2. Reset the app

3. Update windows

4. Repair install

I have followed all of these steps and still cannot properly access services. Can you please suggest any other approaches to fixing this error?

Many thanks,

Aaron

 

Xbox app stuck on loading

Hi,

An outdated version of the Xbox app, and software conflicts with the program installed on your computer are possible reasons as to why you're encountering this issue. Let's isolate your concern by answering the following questions:

• Have you made any changes to your device before encountering this issue?
• Have you tried accessing other Windows 10 built-in applications to check if the same issue occurs?

In the meantime, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with applications downloaded from the Windows Store.

Refer to this
link for the steps on how to check if there are updates available for the Xbox app.

We also recommend keeping your device up-to-date. See
How to get software and driver updates for Windows 10 for the steps.

Another solution you may perform is to reset the Xbox app from the Settings menu. Here are the steps:

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the Xbox app and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Launch the Xbox app and check if you'll encounter the same issue.

Let us know how it goes after performing the solutions above.