Windows 10: storage

i'm trying to update windows 10 on my laptop and it says I need more storage. it says to insert an external drive with 11 GB

of space so I inserted a usb drive with 64 GB but I still can't get it to update. I have an HP stream.

:)

 

Windows 10 Home will not boot or restart with USB Storage Spaces pool drives attached

Hi George,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes in BIOS?
  
• 
  Are you getting any error message?
  

I suggest you to update Storage controller drivers and check if it helps.

Steps 1:

• 
  Press Windows key + X.
  
• 
  Select Device manager.
  
• 
  Expand Storage controller.
  
• 
  Right click on the driver and Update the drivers.
  

Steps 2: Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue
is with device. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Internal Storage devices being detected as removable devices

Hi,

I would suggest you to update your storage controller driver.

Method 1: Update Storage Controller Driver

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Expand the Storage Controller.
• Right-click on the Storage controller Driver
  and select Update Driver Software.
• Wait for sometime and check if the issue persists.
• Restart your system.

Method 2: Uninstall and then reinstall Storage Controller driver from the Manufacturer's Website

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Expand the Storage Controller.
• Right-click on the Storage controller Driver
  and select Uninstall.
• Now, go to the Manufacturer's website and download the latest storage controller driver.
• Once the download is complete, double-click and run the setup file to complete installation.
• Restart your system.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Storage options

Hi,

To help you change your storage preferences, kindly follow the steps below:

• Press Windows + I to go to Settings.
• Click System and select Storage.
• Under Save locations, you can change where the files, apps and others will go.

Let us know the result to help you further.