Windows 10: Store download saying 'Error', resetting to 0GB on retry but storage has been used

I bought Forza Horizon 4 Standard Edition today on the Microsoft Store and began downloading it error. Earlier, it kept getting to about 3-5 GB and then it said 'Error', so I restarted the download which put it back to the place it was left on.

Recently, after a steady download, it gave me 'Error' again. I restarted my PC and began reinstalling it again, however instead of jumping to where it got to like before, it started from 0GB and keeps counting up now, however on looking at my disk space, it seems a lot of it has been used up seemingly by files that don't exist (according to the Store).


My average download speed stated on the Store is around 40 Mb/s and it has never done this before. My PC is on Windows 10 Home 1903. Is there any reason why this might be happening that I could stop, and if this is common, is the previously downloaded part actually on my computer now, or has it been cleared off and the Store really is starting from scratch?


Thanks! I can give more details on my OS/PC etc if it's needed.

:)

 

Error Code On Store

Hi Nixodus,

To download a game without this error, we suggest that you try resetting the Windows store with the following steps:

• Press Windows Key + R.
• Type, WSReset.exe, then hit enter.

Update us on the result.

Regards.

 

Apps not downloading from Windows Store

Hi Youseff,



Thank you for posting your query in Microsoft Community. Let me help you.



Please share the following details.

• 
  What is the status when you try to download apps from the store?
  
• 
  Do you receive any error code or error message on the screen?
  
• 
  Are you using a Microsoft Account?
  

I suggest you to perform Windows Store reset and check if it resolves the issue.

Reset Windows store

Follow the below steps to reset Windows Store

• 
  Press Windows +R
  
• 
  Type Wsreset.exe and press
  Enter
  

Check if it helps.



Keep us posted on the issue. We will be happy to assist you accordingly.

 

Ark won't download or install from Microsoft store on windows 10. error code 0x87e105dc

Hi PaLMaRa,

This error code: 0x87e105dc means you that you are unable to download a certain game on your computer due to corrupted game file. For us to help you resolve this concern, we need to gather more details. Kindly answer the questions below:

• Are you having the same error code when downloading a different game?
• Have you tried downloading the game using a different local user?

Meanwhile, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may refer to the link below:

Click here

Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary file.

Step 3: Reset Window Store cache.

• Press the Win+R keys to open the Run dialog.
  
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WSReset tool resets the Windows Store without changing account settings or deleting installed apps.
  
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Kindly update us with the results.