Windows 10: Store not allowing me to download apps and games

Discus and support Store not allowing me to download apps and games in Windows 10 Software and Apps to solve the problem; I am trying to download Minecraft Windows 10 on my lenovo t440p. When I go try to download an app or game the install button is blue but when I go and... Discussion in 'Windows 10 Software and Apps' started by aidanbustos, Feb 4, 2020.

  1. Store not allowing me to download apps and games


    I am trying to download Minecraft Windows 10 on my lenovo t440p. When I go try to download an app or game the install button is blue but when I go and try to download it I click the install button it does not do anything. I saw that my laptop is not in my "trusted devices" list and I was wondering how to add it. I only have 6/10 of my Microsoft account devices on this account so it cant be that right? Any help is appreciated.

    :)
     
    aidanbustos, Feb 4, 2020
    #1
  2. Arun B J Win User

    Games from App Store

    Hi,



    I suggest you to follow the steps below for the Windows store downloads.


    • Press Windows + E.

    • Click on This PC at the top left corner.

    • Click on C: Drive.

    • Click on Program files.

    • Click on Windows Apps.


    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, Feb 4, 2020
    #2
  3. Arun B J Win User
    I could not download a game that I have purchased from Windows 10 App Store

    Hi,



    Before we proceed I would require some more information to assist you better.


    • Do you face this issue only with Gears of War or all the games?

    • Have you tried downloading any other game or app from Windows store?

    • Are you getting any error message while downloading the game?
    As a work around, I would suggest you to run Windows store app troubleshooter and check if it helps.

    Refer these steps:

    • Press Windows key +X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all
      option on the left panel.
    • Run the Windows Store apps troubleshooter.


    Reply with necessary information so that we can assist you better.
     
    Arun B J, Feb 4, 2020
    #3
  4. Store not allowing me to download apps and games

    Windows Store will not allow app download

    Hi Glen,

    Thank you for posting your query in Microsoft Community.
    We are sorry for the inconvenience caused.

    Mail app is inbuilt app and there is no option to uninstall it. It is not recommended to uninstall app from PowerShell as it might cause issue.

    Follow the below methods and check if it helps,

    Method 1: Reset the Windows store

    I would suggest you reset the Windows app store and check if it helps to resolve the issue.

    • Press Windows Key + R.
    • Type, "WSReset.exe" and hit enter.
    After resetting check if you can see the mail app in the list.

    Method 2: Try signing in using a new user account and check if the issue persists

    I would suggest you to create a new user account and check the issue status in the new user account. This would help us to analyze the issue to find the cause and resolution

    Create a user account.

    http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

    Method 3: Uninstall and reinstall the Mail app using the PowerShell.

    Follow the steps provided below and check if it helps.

    • Type Windows Powershell in search box.
    • Right click on Windows Powershell and select Run as administrator.
    • Copy and paste the following command.
    get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

    4. Press
    Enter key.

    After uninstalling the Mail app I suggest you to download and install the app again and check.

    You can download the Mail app from the following link.

    Get Mail and Calendar - Microsoft Store

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Feb 4, 2020
    #4
Thema:

Store not allowing me to download apps and games

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