Windows 10: Store not moving

Hi, my MS Store is not moving at all. No animation and unable to click on anything. I can open and close it but you cant click on it. I have Windows 10 PC.

:)

 

moving and resizing

Hi Bob,

There may be several reasons why you are unable to resize or move applications after installing an update. To better assist you with your concern, we would like you to answer the questions below:

• Does it happen only on one application?
• Which application are you having issues resizing or moving?

In the meantime, we suggest you to run the Windows 10 troubleshooter. Kindly follow the steps below:

• Press Windows key +X, select
  Control panel
• Change the view by option on the top right to
  Large icons
• Click on troubleshooting and click on the
  view all option on the left panel
• Run the Windows Store apps troubleshooter

Let us know how it goes.

 

store

Hi,

Welcome to Microsoft Community!

I would suggest you to clear the cache memory of the Windows Store app.

Try the following steps:

• 
  Press Windows + R keys to open Run window
  
• 
  Type wsreset.exe and hit enter.
  

Now try to open Windows store and see if that helps.

 

windows store

Hi Botlhe,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

Try the methods below and check if it helps.

Method 1:

I suggest you run the Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Method 2:

If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

• Press Windows Key+ R.
• Type wsreset.exe and hit
  Enter.

Please reply us on the status of the issue to assist you further.