Windows 10: Store Not Updating Apps - WHY?

My store is not updating apps and fails every time with the same unhelpful error message:





I have tried everything I can think of. I thought it might be being blocked by Norton Internet Security but could not confirm that. Has anyone encountered this problem and fixed it?

HELP PLEASE

:)

 

Store apps not updating

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description provided, I understand that the Store Apps do not update.

I would suggest you to place the computer in a Clean Boot situation and check if it helps to isolate and identify the issue. Please follow the below steps.

Method 1:

Follow these steps to run the windows in built troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Windows Store Apps options from the list.

e) Click Next to run the Troubleshooter

Method 2: Reset the Store Cache.

Press on Windows key +R from the Keyboard to open the Run Command Dialog Box.

Type in wsreset

Method 3: Please try to re-register the Store App. Run the following in a Command Window (CMD) and see if it helps to resolve the issue.

• 
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
  

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank You.

 

Store apps not updating

Bumping

 

At the moment there is no updates to do.
When was the last time you were able too
What was the last update you received through store apps

 

Well, the store states that there are 18 updates so not sure why you say there are no updates.

I also get the same error message when I try to apply the latest patch to windows (not the main update as that was installed fine) but the small patch after that (see below).

Same error message so I thought it must have the same cause...

 

Hi,

See if option one for this tutorial makes a difference

Store Cache - Clear and Reset in Windows 10 - Windows 10 Forums

 

OK, just tried it and got the same exact error message as before. No effect

 

That is why I asked you about when you last updated the store or updates
Why I said no updates is because both my apps and windows 10 are both up to date
The last one being last Thursday (19/11/2015
When I have just checked I get both apps and windows 10 are both up today as of (18.30) 23/11/2015

 

Well, I also get the SAME ERROR when I attempt to install ANY NEW apps via the store as well...so there has GOT to be something going on since the one common issue is the resulting error of 0x800706D9

Here the result of simply trying to install a new app via the store:

 

Read through this link
Then run what it tells you to do
If you feel you can do it
What is error 0X800706D9?

 

Yes, well I already have CCleaner so your additional program which will DO NOTHING until you BUY it is really NOT a solution.

 

Leechap,
Use this tutorial to reinstall and register all built-in Windows apps
https://www.tenforums.com/tutorials/3...ws-8-10-a.html

 

I solved this problem.

I researched the error which was related to the windows firewall. I am using Norton Internet Security which disables and replaces the windows native firewall.

I enabled the windows firewall and all of the apps downloaded their updates (yes all 18 of them) PLUS the windows update which has failed time and time again (not the major update but the small update after that) installed perfectly as well...so the solution was to enable the windows firewall.

Not sure why Norton has not fixed this as they are supposed to (and until the threshold update) had worked and allowed apps to update as well as windows updates to be installed.

I did uninstall Norton and reinstall just in case that would help but it did not. It was not until I enabled the windows firewall was I able to finally install app updates...install new apps...and install the supplemental windows update! *Cool

 

Thank you for the follow-up.
I'll remember that for future reference.

 

What version was the Norton specifically? Wonder is it related to this:
Both Norton Windows Defender are Inactive after 22.5.5.14 update | Norton Community