Windows 10: Store problem

It says try that again error 0x803F8001 and whenever I try hard it will show the same. Im old and I need help. Someone who has knowledge please share it to me.

:)

 

Windows Store problem

Hi,

In order to diagnose the issue, we suggest that you try the following methods:

Method 1: Run the Windows Store Apps troubleshooter.

The Windows Store Apps troubleshooter fixes problems that may prevent Windows Store Apps from working properly. To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

Method 2: Clear Windows Store app cache.

We suggest you to manually reset Windows Store app cache then try to download the game again. To manually reset, follow the steps below:

• Click Start.
• On the search bar, type CMD, and right-click CMD
  from the results.
• Click Run as administrator.
• Type wsreset, and press Enter.

Make sure that you are logged in to your computer using your Microsoft account.

We also suggest that you download and install any pending updates that needs to be installed on the computer through Windows Update and check if it helps resolve the issue.

Let us know if you need further assistance.

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Problem with Store

Hi Ahmad,

Thank you for posting in Microsoft Community.

I would suggest you to provide some information to help you better.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you facing this issue in Local account or the Microsoft account?
  

Let's try the below Steps and check if it helps to resolve the issue.

Step 1:
Try a Windows store resetting and check downloading the apps.

• 
  Press Windows + R key.
  
• 
  Type wsreset and hit Enter.
  

Windows store will reset and start.

If the issue doesn’t resolve then try next step.

Step 2: I would also suggest you to
try creating a new user account and check if issue persists.

Click on the below link to check how to create new user account linking a Microsoft account in Windows 10

Microsoft Support link: Sign in to your Microsoft account dashboard

Note: Install all the pending updates after logging in to Microsoft account and check.

Keep us informed if the issue is resolved. We are glad to help you further.