Windows 10: store purchase help

i purchased the minecraft starter pack from the microsoft store on my pc, downloaded and everything, but it didnt give me all the bonus items it was supposed to come with.. any info on how to fix? or am i just screwed?

:)

 

Unable to Purchase anything on Windows Store

Whenever I am trying to purchase/upgrade any App in Store, I am getting an error as shown in the screenshot:





Please help suggest why this is happening, and how to rectify? Apps are downloading and updating absolutely fine. There is also no Issue with my account.

 

Unable to purchase app in store

Hello Nraina thank you for posting.

Here are some suggestions you can try in order to solve this issue.

• I would suggest you log with your Microsoft Account on
  https://account.live.com make sure your birth date, time&date and the time zone are correct.
  

• If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.
  

• Please also log with the same Microsoft account to
  http://www.xbox.com and make sure you have created you Gamertag.

• As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)

Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

Here is another forum posting that might be helpful.

Results in Windows - Microsoft Community

Kind Regards

 

Need help with Windows 10 In-App Purchases

Hi Guys - I was wondering the same thing, and found this:

• Change purchase sign-in settings for Windows Store
  
  The Windows Store asks for your password every time you buy something. To simplify purchasing and skip the password step:
  • Go to the Store app, and select your sign-in picture next to the search box.
  • Go to Settings > Purchase sign-in >
    Streamline my purchase experience.
  • Turn the switch to On.
    • This will let you buy from the Store without entering a password.
    • Your other devices will not be affected until you change the setting on each one.
    • This setting applies to in-app purchases.
  
  Help from Microsoft