Windows 10: Strange audio issue post-2004 update

Couldn't find any clear existing post so I thought it best to start a new one.

I have a bit of a strange audio issue ever since the 2004 update dropped; Windows now doesn't seem to like having the same input and output device set for audio.

In my setup I have a Roland Rubix24 interface (connected via USB to the PC), with a mic plugged in to Input 2R (via XLR). The main L/R output is sent to an amplifier and speakers. Prior to the update, this worked fine for having biweekly chats with family members via Facebook videocall, but since the windows update it never seems to recognise the audio input anymore.

The interface is definitely picking up the mic audio, but whenever I have both the input device and output device set to the Rubix24, none of that audio ever reaches the PC. It makes me think that there is something either blocking the use of the input, or that windows is now automatically choosing not to have the same input/output device to avoid feedback.

I don't have the "loopback" switch set on the rear of the Rubix24 so it's sending only the mic audio out via USB, not both mic + PC audio.

I can get around it by using separate devices, but the one thing I like about the Rubix24 is plugging in headphones doesn't automatically mute the main output - so I can just take the headphones off and turn the amp volume back up if my ears start to get sore or if I no longer need to use headphones.

It's had me stumped for a few days now, hopefully this isn't an isolated issue and someone else has had something similar happen!

submitted by /u/Fuzzboxo
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:)

 

Audio output issue

Hi,

Corrupted or outdated drivers may be the possible cause why your audio/video was not working. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Have you tried updating your driver?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you download and run the troubleshooter in this
article to resolve your sound issues. You may choose other troubleshooting steps by clicking the drop-down menu.

Keep us posted if you need additional help.

 

Strange hardware problems with audio since upgrade.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about access audio in Skype app after upgrading to Windows 10.

This issue might have caused by the outdated audio drivers/ Skype app. I suggest you to try the below and check if it helps.

Method 1: Uninstall and Update the driver.

I suggest you to uninstall the existing driver and update it.

Steps:

• Right click on the Start button from the desktop and select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Uninstall.
• Restart and Windows will re-install the
  IDT High Definition Audio driver.
• If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.

If the issue still persists,

Method 2: I suggest you to
run Windows Store Apps Troubleshooter and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• 
  Type Troubleshooting in the search next to start on the desktop.
  
• 
  Click on View All on left side and select
  Windows Store Apps.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

For further reference:Fix sound problems

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.