Windows 10: strange files

Discus and support strange files in Windows 10 Support to solve the problem; I get strange files in doc folder and c; folder.soon as I delete them they show up again. could this be ransome ware.i have cyber reason ransomware... Discussion in 'Windows 10 Support' started by 4uzindian, Jan 21, 2018.

  1. 4uzindian Win User

    strange files


    I get strange files in doc folder and c; folder.soon as I delete them they show up again. could this be ransome ware.i have cyber reason ransomware installed it popped up when I deleted these files.

    :)
     
    4uzindian, Jan 21, 2018
    #1

  2. Strange files

    Hello Chao,

    Let's determine the cause of the issue. To get started, we'd like to clarify if you've downloaded any files before the albumart JPG file appeared.

    If you're not comfortable seeing the files, you can hide it by following these steps:

    • Right-click on the file, and select Properties.
    • Click General Tab.
    • Under Attributes, select Hidden and click
      OK
      .

    We'll keep an eye out for your response.
     
    Antoneth Ber, Jan 21, 2018
    #2
  3. ChaoMi Win User
    Strange files

    Today, I open my laptop and found these albumart JPG files appeared. How does this happen? Can you help me to hide these file? Should I just delete them?


    strange files [​IMG]


    Thanks

    Chao
     
    ChaoMi, Jan 21, 2018
    #3
  4. Eagle51 Win User

    strange files

    Eagle51, Jan 21, 2018
    #4
  5. Samuria Win User
    Telling us what the files would help it may give us a clue to the source
     
    Samuria, Jan 21, 2018
    #5
  6. dalchina New Member
    Assuming it's Cybereason - which sounds likely, but needs evidence as above- you're seeing the extra folders 'cos you have 'Show hidden foldes ON' - turn i t off, and the problem won't be there. There's a reason they are hidden... Don't show... is the default.


    strange files [​IMG]
     
    dalchina, Jan 22, 2018
    #6
  7. 4uzindian Win User
    to eagle 51 . what you said makes clear sense of this.i'll leave them there.i don't know how to copy and paste from documents folder to quick reply. just so you could see the names.....besides this cyberreason should have told me they were going to put these files in . to dalchina I went to folder options and cliked don't show hidden folders.those two folders not there in documents folder now.but I click on c: folder and theres two strange folders.i open them and crazy names I guess it's cyberreason planting false files . like eagle 51 said it's just doing it's job. other than this my computer is working just fine.make a reply i'm listing.thank you.
     
    4uzindian, Jan 22, 2018
    #7
  8. dalchina New Member

    strange files

    I found that Cybereason doesn't clean those up properly if you uninstall it. Recently I've also found it crashing repeatedly -nothing apparent in normal usage - but Reliability History showed it crashing multiple times a day. I plan to report that having uninstalled it for now.
     
    dalchina, Jan 22, 2018
    #8
  9. 4uzindian Win User
    thanks for your replys. i'm closing this post now.thank you
     
    4uzindian, Apr 4, 2018
    #9
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strange files

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