Windows 10: Strange graphical glitch occurring in Office. Hardware issue? I cannot capture it via OBS...

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:)

 

Is my screen glitching out an integrated graphics issue? Windows issue? Software issue?

Specs

OS: windows 10

CPU: Intel Pentium G4560

Ram: 8GB

Storage: 110 GB SSD

Problem

The issue is that the screen glitches out (very similarly to a graphics card issue), but only when I am not moving a window around. If I am moving a window around in a circle, the glitches disappear.

Imgur

Please forgive the watermark and general terrible quality of this gif. It is useful in illustrating the problem.

What I have tried

1. Reinstalling windows numerous times
   
2. Updating graphics driver
   
3. Sending motherboard back to be repaired
   
4. Updating windows.
   
5. Running windows memory diagnostics.
   

What I think

I think that it is most likely a hardware issue, but the fact that it can be stopped by moving the window around perplexes me. I would like someone to confirm that it is indeed hardware before I send my CPU back to intel.

 

Recurring graphics glitches

The diagnosis steps for graphics issues include OS reinstall, driver updates, and then hardware replacement.

You've already performed the OS reinstall and probably the driver updates due to the OS reinstall. That leaves hardware replacement.

Your hardware list includes integrated graphics, and your mainboard has integrated graphics connectors.

So, remove your nVidia graphics card and connect your monitor(s) to the mainboard graphics connectors (you may need to make sure the onboard graphics are enabled in the BIOS, though this may be automatic when you've removed the graphics card).

You won't be able to test the nicer games, but you mention that the issues happen when the computer is just sitting idle too.

If the issues don't come back, then you've found your issue, and its the graphics card. The good news is that you can get quite good graphics cards for around $100 these days. I know that may be too much even (it's too much for me right now too, but thankfully my card is running OK), but it's not some super insane price like graphics cards can be at times.

 

Application has been blocked from accessing graphics hardware

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate your effort on this. However, to get to the root cause of the issue, please reply with the following details:

• Does the issue occur with all the games or only with one particular game?
  
• Are you aware of any major changes on the computer prior to this issue?
  

As you have mentioned that the Nvidia drivers are not latest, I suggest you to install the latest drivers and see if that helps to resolve the issue.

Also, I would suggest to disable Intel graphics driver and check the system performance. Please follow the steps to disable Intel graphics driver:

1. Press Windows key + X, this will open the context menu.
   
2. Click on Device Manager.
   
3. Expand Display adapters.
   
4. Right click on Intel graphics driver and click on
   Disable device.
   
5. This will disable the Intel graphics driver and all the programs should go through NVidia graphics driver.
   

We await your response.

Regards,

Nikhar Khare

Microsoft Community - Moderator