Windows 10: Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog

Discus and support Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog in Browsers and Email to solve the problem; I've recently encountered a real odd issue. In IE11 if I try to open a pdf file form a link I get an error message. If I try to open a JPG in Outlook... Discussion in 'Browsers and Email' started by idainc, Sep 16, 2016.

  1. idainc Win User

    Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog


    I've recently encountered a real odd issue. In IE11 if I try to open a pdf file form a link I get an error message. If I try to open a JPG in Outlook 2016 I get the exact same error message :


    Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog [​IMG]


    For the IE issue substitute PDF an din Outlook substitute JPG. Spent an hour and a half with MS on the phone with no success.

    Any idea what is going on ?

    :)
     
    idainc, Sep 16, 2016
    #1

  2. Not able to upload files in Yammer with IE 11 Version : 11.0.9600.18059

    Hi,

    when am opening the yammer in IE 11,Version : 11.0.9600.18059 and when I am trying to upload (JPG,Excel,Word,Pdf) is coming cant able to attached the file.

    Note:

    But Interesting i am able to upload the file with other version of IE 11 and IE 10

    Is It problem with IE 11 Version : 11.0.9600.18059 ?????
     
    Rajesh kumarPradhan, Sep 16, 2016
    #2
  3. IE 11 MAIL opens email without asking for email address & password,,,just withoin last week

    If I open HOTMAIL/OUTLOOK by starting with
    opening a new IE 11session,

    the email opens automatically without asking for the email & password.



    But



    if I then close email by signing out correctly, and then try to open email again
    within that same IE session,
    HOTMAIL/OUTLOOK email will not open automatically ---- I get the standard email & password request window.



    SUMMARY

    So it seems that if I go to email from a
    new IE session, the mail opens automatically.

    But if I sign out of that email and later try to open email again within that same IE session, then I will be asked for the email & password to get in.



    This just started to happen about a week ago when I started having auto complete problems.

    I’ve shut off all auto complete and the problem persists.



    I am working on a new HP Pavilion, with Windows 10 and IE 11.
    Everything is on automatic update.
     
    TomColangelo, Sep 16, 2016
    #3
  4. bfunke Win User

    Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog

    Do you have Acrobat Reader installed?
     
    bfunke, Sep 16, 2016
    #4
  5. idainc Win User
    Acrobat Pro X. So yes and its enabled as an add on.
     
    idainc, Sep 16, 2016
    #5
  6. bro67 Win User
    There have been changes for Adobe not being allowed to run in the browsers and Outlook, because there has been a long ongoing security issue that Adobe will not fix on Acrobat. Check the Handlers in Outlook to see if it is showing that either the embedded PDF viewer for Windows 10 is enable in both Outlook and default programs.

    Try Fox-it and see if it works. The basic viewer that comes with Windows 10 is sufficient enough for viewing. If it is an attachment in emails, it can be a malware file if you do not know the sender or the sender sends you an infected file and Windows is doing its job to protect your machine from possible malware infection.
     
    bro67, Sep 16, 2016
    #6
  7. idainc Win User
    Checked Outlook handlers and all seems OK. I can right click and save to desktop both PDF links as well as JPG images, Very odd problem as it cant find the temp file in IE yet I'm in Outlook ?
     
    idainc, Sep 16, 2016
    #7
  8. bro67 Win User

    Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog

    Internet Explorer is the basis for everything that deals with File Explorer and when the OS is looking for the file you want to load and run or look at. Try resetting Internet Options from the Control Panel. Also you may want to run Farbar's GrantPerms and Service Scanner to see if that fixes anything. Publisher page for Farbar

    The other is check Macro settings for Office and if you are using any kind of Security Software, that can cause issues.
     
    bro67, Sep 17, 2016
    #8
  9. idainc Win User
    Thanks. Hasn't helped.
     
    idainc, Sep 17, 2016
    #9
  10. bro67 Win User
    Then it is a problem with Windows 10 or third party Security Software.
     
    bro67, Sep 18, 2016
    #10
  11. idainc Win User
    Managed to repair the PDF viewing in IE11. There was a preference setting in Acrobat that had changed and I returned it back to normal. However, same issue exists in outlook 2016 opening a jpg within it.
     
    idainc, Sep 18, 2016
    #11
  12. bro67 Win User
    2016 has been a PITA for everyone. Macro settings has usually been an issue when the handlers do not work. Same as if you are using any kind of third party security software.
     
    bro67, Apr 5, 2018
    #12
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Strange IE 11 & Outlook 2016 - cant open pdf or jpg within either prog

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