Windows 10: Strange problem with Amedia USB 3 1074 chip

Asus X99 Deluxe II, Asmedia (1074) USB 3.0 not working properly since Windows 10 Pro H2 update.

Issue is USB 3.0 (only) devices no longer work on Asmedia USB rear ports. Two WD and one Hitachi external drives connected. However USB 2 devices work just fine in these same ports.
Have been trying everything this mature well versed techie can think of for the last few weeks to no avail. Have read recent USB problem posts here++++
Did a clean install of windows a few times now(to try and isolate issue) . After a clean install then installing the latest Intel x99 chipset drivers only, everything looks just fine in device manager. No error events, etc. But no joy when plugging in a USB 3 device into the affected ports. When a USB 3 HD is plugged in the drive wakes up, but thats it no connection is made and no errors. USB 2 devices pick up and work fine.
Asmedia 2.0 and 3.1 ports (different chip) work as designed. Intel ports all work as designed including USB 3 devices.

Im leaning towards a hardware failure. But the fact USB 2 Devices work fine at full speed and USB 3 devices wake up when plugged in have me wondering?
What do you expert trouble shooters think? Wish there was a way to test the Asmedia chipset.

:)

 

Strange USB-Drive Icons

Hi, I've not looked into this at all, but looking at that folder the one that appears to contain the strange icon is
f4e323bf-0f31-42b6-9ad6-5d5382d3fa83
- I don't have one called 797289b8-812a-4d9e-bda5-91567fd47bc6

Would I be correct in thinking that this ico file is the clue as to which to delete?




And thanks- having deleted the folder it did indeed prove necessary to use Driver Booster as described. Problem solved- for now...

 

New build usb 3 problem

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

• Press Windows key +X, select
  Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the
  View all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the USB drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the USB driver.

c. Right-click on the USB and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Windows 10 USB 3 issues

Hi,

Thank you for posting your query on Microsoft Community.

As per the issue description flash drive (USB 3 device) is not working on your computer after upgrading to Windows 10.

I understand that the USB device is not getting detected by your computer. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict
with a USB device and Windows. This may also occur if your USB controllers may have become unstable or corrupt. So, I would suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

• Open Device Manager by pressing Windows key + X and select
  device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• In the list of hardware categories, find and expand Universal Serial Bus controllers.
• Right-click every device under the Universal Serial Bus controllers node, and then click
  Uninstall to remove them one at a time.
• Restart the computer, and let the USB controllers get reinstalled.
• Plug in the removable USB device, and then test to make sure that the issue is resolved.

Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the Display drivers by following the steps provided in the article mentioned below.



How to: Install and Update drivers in Windows
10



If issue still persists, then install the drivers for Windows 8/8.1 from the manufacturer's website in compatibility mode and check if that works.

Make older programs compatible with this version of Windows

Make older apps or programs compatible with Windows 10



Reference:

Fix Wi-Fi connection issues in Windows

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

• Open Device Manger by clicking on Windows key + X and selecting
  Device manager from the list.
• Expand the USB section.
• Find the USB device.
• Right click USB and select Uninstall.
• Select the check box delete the driver software for this device.
  
• Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

• Click on start, select Control Panel
• Now click on Programs and select Programs and Features.
• Find the USB.
• Right click USB driver and select Uninstall.
• Reboot the computer after the uninstall process has finished.

Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

Regards,