Windows 10: Strange sporadic touchpad behavior

I have an Acer W10 laptop. Approximately every 5 weeks or so, my touchpad suddenly becomes about 95% non-responsive. When I swipe on it, the cursor barely moves (maybe 1/8 inch to a full swipe). I end up plugging in a USB mouse. That works perfectly and if I restart the computer, all is fine for another month. I use my laptop 3-6 hours per day, so this strange touchpad behavior is not too common (otherwise it would be extremely annoying).

I have checked the touchpad settings and I see nothing unusual. I checked Task Manager and there is nothing using up much CPU or memory. I see no commonality in what I’m doing when the issue occurs.

So, any suggestions? I don’t even know what to look for.

Mel

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Sleep Problems - Strange wake up behaviors

Hey, thanks for the suggestion! I went into my BIOS and neither "MSI Fast Boot" or "Fast Boot" were enabled. I took a few pictures of the BIOS config and of the power-related options, and attached them below.

 

TouchPad problem


see attached screenshot of the keys after I re ran the scan

so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?