Windows 10: Strange Windows Store update?

Is anyone else experiencing this? So far I have not seen it mentioned anywhere. Yesterday I noticed various apps had stopped launching, including Mail and MS Stickies. Many of their icons were greyed, as were tiles in Start. These apps could not be reset.

When I went to the Store to re-install them I discovered what seemed to be an update to the Store itself, it behaves differently, and I would say the presentation has been improved. But at the same time a great many apps (over 25) were listed as being in need of updating. Some still worked but many did not. Their tiles were blanked. I repeatedly tried to re-install / update most of them and in each case the download got near to completing before it stopped with 'ERROR'. I persisted with many repeats, eventually getting most to complete ---- including briefly, Mail. Now Mail is caput again. The desktop icon for Mail is still corrupted and the Start tile does not launch the app, plus it has gone back to its previous state ---- for a while it had clearly been upgraded as it displayed icons for the different accounts Mail contains: Outlook, Google, and even Yahoo which for some time I have not been able to re-add in Mail (this last issue I am fairly certain is a fault with Yahoo, not Windows.)

I have looked at update history, but all that is listed is security signatures for Defender.

It seems that somehow I have got an update to the Store, which was defective but (hopefully) is gradually getting repaired. I have not yet received the October update, so it is not part of that.

:)

 

unable to run window store and update

Sorry for the late response. If the above steps did not work, let's try another troubleshooting step. You can try the suggestion by Linley Meslier above and see if it will resolve the issue. If not, try resetting Windows Store cache. Follow the steps below:

• Click on Cortana.
• Type WSreset.exe, then click it.
• The Store app and a command prompt will open without any messages and it will automatically close when the process is done.
• Restart the computer.

After doing the steps, try running Windows Store again and see if you can do an update.

Let us know if you need further assistance.

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

Windows store not launching event id error 10001


Hi Ken

Thank you for the links and suggestion. I managed to find the culprit of why I was getting the error. I was in the process of doing the in-place upgrade following the instructions on the link that you provided. As I got to the step to disable my security software, I first disabled Kaspersky and as I was about to disable Zemana Antilogger I happen to click on the quarantine section, and to my surprise the windows store folder and store exe. was in quarantine.

I restored the windows store folder and the store was up and running again. It's strange that I got no type of notification that it was quarantined by Zemana at all. I've never had that happen before, I've gotten false postives by Zemana before and I normally get a notification. Also what I find strange is why Zemana would quarantine the store folder, I'm guessing it had something to do with the store update. Again thank you very much for the suggestion and links, it helped me stumble on the culprit of the error.