Windows 10: Stream HDR youtube/netflix Won't Work in a System with Optimus Nvidia + Intel Graphic cards

Discus and support Stream HDR youtube/netflix Won't Work in a System with Optimus Nvidia + Intel Graphic cards in Windows 10 Software and Apps to solve the problem; Hi, I'm having an issue with my daily driver laptop. I use it connected to a thunderbolt hub with 1 monitor, and with an HDR Gaming monitor connected... Discussion in 'Windows 10 Software and Apps' started by mrDanyg, Nov 4, 2022.

  1. mrDanyg Win User

    Stream HDR youtube/netflix Won't Work in a System with Optimus Nvidia + Intel Graphic cards


    Hi, I'm having an issue with my daily driver laptop. I use it connected to a thunderbolt hub with 1 monitor, and with an HDR Gaming monitor connected directly to the laptop.The HDR Monitor is connected to a Display Port 1.4 which is connected to the Nvidia card internally and the other external monitor and the laptop screen are connected internally to the Intel Graphic card.The problem I'm having is that the Streaming HDR is shown Green, all green is like the metadata of HDR is shown in shades of green.So I've done a lot of troubleshooting which you can check at the end of the message, so my

    :)
     
    mrDanyg, Nov 4, 2022
    #1

  2. HDR Streaming grayed out in windows 10

    Hi Mohammed AlJasim,

    We determined the issue and found out that your computer specs and graphics card are highly capable of enabling HDR and running a 4K video.

    Since you've already tested this on Sony TV and its perfectly working fine, we suggest that you
    contact your other TV manufacturer’s support team (which is
    BenQ) directly for confirmation if this TV is really capable for
    streaming HDR videos in Netflix or not.

    To know how to contact them, you can visit this link:
    BenQ Support.

    Netflix has a feature to auto-detect the capability monitors or TVs if they can stream HDR videos or not.

    Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.
     
    Johann Eva, Nov 4, 2022
    #2
  3. DaveM121 Win User
    Nvidia GeForce MX vs. Intel Graphics

    Honestly, you have bought a great system.

    If I were you, I would go into the BIOS (F2 on Startup) and disable nVidia Optimus in the Graphics Section, which will set the nVidia chipset as your graphics card and it will use the 2Gb of DDR5 on the chipset,
    not 2Gb of your RAM.

    nVidia Optimus causes your Intel HD to be the default graphics and therefore uses up to 1Gb of your RAM as there is no dedicated memory on Intel Graphics. The nVidia card will be rarely used with Optimus on.

    I hope this Helps!
     
    DaveM121, Nov 4, 2022
    #3
  4. rostan242 Win User

    Stream HDR youtube/netflix Won't Work in a System with Optimus Nvidia + Intel Graphic cards

    intel UHD graphics no HDR

    can someone help me solve the problem with the HDR option connected to intel uhd graphics 630 last drivers

    my processor intel i7 8700k motherboard Fatal1ty Z370 Professional Gaming i7 nvidia 1080ti

    the problem is that the HDR option is not available in windows 10 vers1709 bulid 16299.125 when connected is to intel graphics

    if the connection to the nvidia card HDR is available .

    as it is connected to nvidia dxdiag shows DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020, that indicates
    that this is for HDR10 and the connection is displaying advanced color.

    when to intel show DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709,that
    indicates this is sRGB and not advanced color.

    intel support claims that this is the fault of windows

    please help thanks

    Moved from:
    Windows / Windows 10 / Windows settings
     
    rostan242, Nov 4, 2022
    #4
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Stream HDR youtube/netflix Won't Work in a System with Optimus Nvidia + Intel Graphic cards

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