Windows 10: Streamlabs Game Capture not working on PC

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When trying to capture games using Streamlabs, we encountered a black screen which doesn’t go away even after waiting for a period of time. In this post, we will discuss what to do if Streamlabs Game Capture is not working on a Windows computer. Why isn’t Streamlabs capturing my game? Streamlabs may not capture the game […]

This article Streamlabs Game Capture not working on PC first appeared on TheWindowsClub.com.

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Trouble getting a capture card working

I installed an Elgado 4k HD capture card and haven't been able to get any signal from the input. It is recognized in the device manager. So I open the 4k capture utility which tells me 'device is in use by other software' or if I open Streamlabs OBS and go through the steps to add a source the card just doesn't appear. I've gone through all the troubleshooting I could find as relevant on both Elgado's and Streamlabs website and haven't been able to find a solution. Help in diagnosing or getting it working is appriciated

Build: Version 1909 18363.1379

 

Why does my USB 3.0 HDMI CAPTURE CARD only show as a microphone in the Streamlabs

Hi, mustafa sherwan

Welcome to the Microsoft Community.



There could be a few reasons why your USB 3.0 HDMI capture card is only showing up as a microphone in Streamlabs OBS:

• Incorrect drivers - Make sure you have the latest drivers installed for the capture card, both on your laptop and in Streamlabs OBS. The drivers allow the operating system and apps to properly recognize the device.
  
• Audio input set incorrectly - In the Streamlabs OBS audio settings, double check that the correct audio input is selected. It may be defaulting to the laptop’s built-in mic instead of the capture card.
  
• Audio modes mixed up - Some capture cards have separate audio modes for mic input vs HDMI audio extraction. Make sure the card is set to extract HDMI audio, not mic input. There may be a switch on the card itself.
  
• Needs separate audio cable - Some capture cards require a 3.5mm audio cable from the source device to the capture card, in addition to the HDMI cable, in order to get audio. Make sure this is connected if needed.
  
• Damaged hardware - If you’ve verified the drivers, connections, and settings are correct, it’s possible the HDMI capture card itself is defective and needs to be replaced.
  

I’d recommend double checking the driver installation and audio input settings in Streamlabs OBS first as those are common issues. Also inspect the capture card closely and try different cables/ports to troubleshoot further.



If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist

 

Xbox App Game DVR capture save location

Strange methode but it works

thanks a lot