Windows 10: Struggles with all Printer Compatibility and printer Account Access on Windows 11

I recently bought a new Windows PC because the old one was no longer working. I had been using a Surface with Windows 10 for many years, but the new one came with pre-installed Windows 11. Ever since I upgraded to this version, I've been constantly struggling with the printer. The printer is essential for my work, yet this system stubbornly refuses to recognize even one of the three printers we have in the office. By the way, the old PC didn't have any of such issues. I've tried all the updates, but to no avail. I attempted to import the printers from the old PC, but PrintBrmUi.exe doesn't wor

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Compatibility of printer

Hello,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that after upgrading to Windows 10 operating system your computer is not detecting and installing the HP Printer. I will certainly help you in getting this fixed. I would appreciate if you could help me with more
information:

• Is this a wired printer or wireless printer?

I would like to tell you that you have to make sure that the printer is enabled in “devices and printer” by following below steps:

• Press “Windows key”, click on “Settings”
• Click on “Devices”, now click on “Printer & Scanners” in the left pane
• Click on “Devices and Printers”
• Right click on the printer and “Enable” it, Now try to use the printer.

There might be a possibility that while upgrading/installing Windows 10, printer drivers might get corrupt. Hence you are facing issues while printing. I would suggest you to follow the below methods and check if that helps:

Method 1:
Printer Troubleshooter

The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while printing. I would suggest you to run this troubleshooter to check if there is any issue while printing. Refer
top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Printer troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2:
Uninstall and Reinstall the Printer's Driver

Step 1: Uninstall the Printer's Drivers

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the Printer from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove
the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2:
Update Driver Software from the Manufacturer’s website:

Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers available for the printer model and then install it by following the instructions given in the website.

Try method 3, if the issue persist

Method 3:
You may check the compatibility of the printer by following below mentioned link:

http://www.microsoft.com/en-us/windows/compatibility

If the printer is not compatible with the computer then follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer
and check if the issue persists

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Printer advice

hp printers have the most expensive ink of all printers, the most economical is cannon and epson so i suggest if you looking to keep costs down look at those brands.

that being said it may not have the best print quality if it uses less costly ink.

if keeping cost down is the most important then shop in reverse, find a brand that has cheap replacement ink cartridges then see what printers they are used on. then from that list look to see if you like any of those printers and if they are affordable to you, if not then select another ink cartridge and look at the printers that those are used on. this method will give you the most affordable printer and the cheapest cost of replacement ink.

personally i use the refillable ink cartridges like these: http://www.inkproducts.com/ink-store/catalog/Our-Epson-Refill-Kits-orderby0-p-1-c-4.html

 

Windows 10 unable to access the printer with error: "Cannot access the identified printer"

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand the inconvenience you are facing with accessing the printer on Windows 10 computer, we will help you with this issue.

Do let us know the following to assist you better:

• Have you installed all the drivers for printer after upgrading to Windows 10?
• Is printer being detected on your computer?
• How have you connected the printer to your device?

This issue might have occurred due to corrupted or outdated drivers after installing the update, try the below and check if it helps.

Step 1: Steps to remove printer and scanner drivers from Device manager:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type devmgmt.msc in Run window to open
  Device Manager window.
• Under Print queues, right click on the printer and scanner drivers and
  Uninstall (Each of them).

Later contact the device manufacturer's website and download the latest drivers and check if it helps.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Step 2: Also, I suggest you to refer to the below article about “Fix
printer problems” and check if it helps.

(Applies to Windows 10 as well)

Hope it helps. Reply to the post with an updated status of this issue and required infromation, we will be happy to help you further.