Windows 10: Struggling to reset my hp laptop

Discus and support Struggling to reset my hp laptop in Windows 10 Installation and Upgrade to solve the problem; My hp laptop wont reset I had a virus on it a few months back and I managed to take it off so I've been using it and it's been very slow so I've tried... Discussion in 'Windows 10 Installation and Upgrade' started by javporter, Jan 14, 2021.

  1. javporter Win User

    Struggling to reset my hp laptop


    My hp laptop wont reset I had a virus on it a few months back and I managed to take it off so I've been using it and it's been very slow so I've tried to reset it and it says there was a problem resetting this pc no changes were made. I spoke to a windows support technician and they told me to do something in the cmd bar so I've done that and again tried to reset and it still doesnt reset

    :)
     
    javporter, Jan 14, 2021
    #1
  2. DaveM121 Win User

    Resetting my HP laptop

    Since it is a new HP laptop and you want to reset it, instead of using the Windows 10 Reset, why not use the HP Factory Restore application, it should be located on your Start Menu - the alphabetical list - scroll down to the HP suite of apps and look
    for recovery . . .
     
    DaveM121, Jan 14, 2021
    #2
  3. Adam Win User
    How to reset BIOS F.60 on HP Laptop 15-bs111ur?

    A couple of months ago I updated BIOS of my HP Laptop 15-bs111ur on F.60. I am sure that I downloaded F.60 from the official website. Around the same time, after BIOS upgrading I started to hear loud fan noise. I performed many steps to fix it:

    1. Updated all drivers;
    2. Reinstalled Windows 10 Home Edition;
    3. Used all tests from HP Support Assistant;
    4. Thermal paste was replaced;
    5. The fan was replaced (yes, I even installed a new fan for CPU).

    Nothing helped.

    Recently, I noticed, that F.60 version was gone from the list of versions supported for my bs-111ur. And now, obviously, I am pretty sure BIOS should be reset. I tried to reset BIOS with the following ways:


    How I can reset BIOS? Or maybe there is some way to downgrade F.60 on F.52?
     
  4. Zeeba# Win User

    Struggling to reset my hp laptop

    My hp laptop wont turn on

    This is a frequent problem am sure as you have already seen from online searches.

    Flea power is usually the culprit here, basically its residual power that remains on the computer even after thecomputer has been shutdown. You can drain the flea power with the steps the other answers have suggested.

    • Disconnecting the battery and adapter
    • Press the hardpress the power button for 30 seconds
    • This should clear the flea power

    If this doesnt work, read this article its about
    a dell inspiron
    but the same applies for you hp. It has some detailed step by step instructions
     
    Zeeba#, Jan 14, 2021
    #4
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Struggling to reset my hp laptop

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