Windows 10: Struggling with Random BSOD

Discus and support Struggling with Random BSOD in Windows 10 Software and Apps to solve the problem; Hello,I have struggled with BSOD for 2 weeks.After running every hardware test I could imagine and still getting memory-related BSOD I opted for... Discussion in 'Windows 10 Software and Apps' started by Søren CS, Jan 24, 2024.

  1. Søren CS Win User

    Struggling with Random BSOD


    Hello,I have struggled with BSOD for 2 weeks.After running every hardware test I could imagine and still getting memory-related BSOD I opted for reinstalling WIN 11 and starting over.That seemed to have solved the issue until I got it again BSODI concluded from Eventviewer that this was the issue:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff8033f945924, 0xffffab00fdcef900, 0x0000000000000000. After running the dump with WinDbg:SYSTEM_SERVICE_EXCEPTION 3b

    :)
     
    Søren CS, Jan 24, 2024
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jan 24, 2024
    #3
  4. ARC
    Arc Win User

    Struggling with Random BSOD

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Struggling with Random BSOD

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