Windows 10: Stuck at Blue Screen When Trying to Startup - after uninstalling 2 software packages

Hi!Any advise on the following would be much appreciated ;-The story goes as follows:On 18/12/20212 I uninstalled 2 software packages Windows 10 Laptop – I was really pretty sure they were packages I had added myself – and was no longer using ;-One of the packages is “Samson VDI3805” – which I see listed below.Now when I try to start the Laptop I get the “blue screen”On the photos below I show what happens when I try the different options on the blue screen.Screen 1Select “Factory Image Restore” takes me to Screen 2S

:)

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Stuck in startup screen with rotating blue circle

Hi,

As per the description, I understand that you are stuck on the blue screen with rotating circles upon startup.

If the above is true, I suggest that you perform Power Drain and check. To do so follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system.

If the above did not help, I suggest that you perform Startup Repair using Windows Media Creation Tool and check.



Download the Windows 10 ISO and create a Media Creation tool and then perform Startup Repair.

Refer to the following link:

http://www.microsoft.com/en-us/software-download/windows10

(Refer to the section "Installing Windows 10 using the media creation tool
" in the above article for creating the tool).

Once you have the installation media, follow the steps:

• Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message,
  you might need to change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.
• In the Windows Recovery Environment, on the Choose an option screen, click
  'Troubleshoot'.
• Click, Advanced Options and then click on 'Startup Repair'.
• After this complete the repair and see if you are able to boot in to your computer.

Hope this helps

 

blue screen when trying to uninstall drivers

Have you tried using this: AMD Catalyst Un-install Utility
Quote from web page:

Then, installing the new 13.4 drivers.
Also, you may wish to give the 13.5 beta 2 a go.