Windows 10: Stuck at "Choose a keyboard layout".

Discus and support Stuck at "Choose a keyboard layout". in Windows 10 Installation and Upgrade to solve the problem; I got Windows 10 from the Media Creation Tool. When I get to that screen part, the 'Choose a keyboard layout', I can't move my mouse or keyboard. Yes,... Discussion in 'Windows 10 Installation and Upgrade' started by TenProblem, Sep 18, 2015.

  1. jds63 Win User

    Stuck at "Choose a keyboard layout".


    O.k. thank you ! Basically no issues with keyboard and mouse before trying the clean install having Windows 10 already from this upgrade ?
     
    jds63, Sep 18, 2015
    #16
  2. jds63 Win User

    Seems might be an issue loading the USB drivers at the time of clean install, if this is what you are trying to do a clean install of Windows 10 after an upgrade. Any changes made since the upgrade to PC added hardware or using different keyboard and mouse ? Maybe can you try a different keyboard and mouse if you have another. Assuming no issue before clean install or can try a different port on PC while attempting install again.
     
    jds63, Sep 18, 2015
    #17
  3. My keyboard and mouse is not connected to an USB port on my Windows 10 x64 PC.
    I think so.
     
    TenProblem, Sep 18, 2015
    #18
  4. jds63 Win User

    Stuck at "Choose a keyboard layout".

    O.k. can you tell me what it is or how it is connected.
     
    jds63, Sep 18, 2015
    #19
  5. WhyMe Win User
    @TenProblem

    In addition to the above

    • Are the keyboard and mouse not functioning on the "keyboard layout screen"?
    • If so, were they working before this point?
    • If they are functioning correctly at this point, is it just that the "next" button doesn't move the install forward to the next stage?
    • Or do none of the clickable buttons work at this point ('back', 'close' etc etc)? ie the mouse and keyboard work, but the installer does not
    Is there any other important information you could reveal at this moment please.
     
    WhyMe, Sep 18, 2015
    #20
  6. jds63 Win User
    If from your specs here are correct to what you are using for this, shown here 8 USB ports on motherboard.
    Computer Type PC/Desktop
    OS Windows 10
    CPU AMD Athlon II X2 220, Regor 45nm Technology
    Motherboard FOXCONN 2AB7 (CPU 1)
    Graphics Card S200HQL (1600x900@60Hz), S200HQL (1600x900@60Hz), 1919MB ATI Radeon 3000 Graphics (HP)

    See no PS/2 ports
    http://www.findlaptopdriver.com/foxc...s-10272010h35/
     
    jds63, Sep 18, 2015
    #21
  7. I found some blank DVDs and three Windows 7 Recovery Media Creation DVDs. How many blank DVDs do I need for installing Windows 10? Or can I use the three Windows 7 Recovery Media Creation DVDs instead?
     
    TenProblem, Sep 18, 2015
    #22
  8. WhyMe Win User

    Stuck at "Choose a keyboard layout".

    How will that help when you are stuck during a clean install due to a possible loss of keyboard/mouse functionality? Or is there another issue?

    Please can you answer the questions in my last post.

    Please can you also advise us of the device we are talking about as it appears not to be the one within your profile (as pointed out by @jds63 in their last post)
     
    WhyMe, Sep 18, 2015
    #23
  9. jds63 Win User
    Believe possibly you are not completely understanding most of what is asked, if this is so,ask what you do not understand.
     
    jds63, Sep 18, 2015
    #24
  10. WhyMe Win User
    @TenProblem

    Just noticed something. The first three posts at the start of this thread were:
    So, if you are already doing a clean install, then why are you asking questions about how many disks you need or whether you can use WIN7 disks instead? What method are you currently using for your clean install? From a DVD or USB flash disk perhaps?

    Something is very wrong with this thread. I hope you are not a troll. I for one won't be posting again until you can answer most of the questions asked within the last six or seven posts.
     
    WhyMe, Sep 19, 2015
    #25
  11. eLPuSHeR Win User
    Agreed that this thread seems weird to say the least. Anyway as it seems the OP (provided he/she isn't a troll) is having trouble with USB peripherals, why not checking BIOS for USB options; maybe you can change something usb-related there that will appease w10 installation.

    PS - According to his/her mainboard specs, there aren't even usb3 on this board. Just good ole' usb2. It should work. Now I am wondering, what part is taking care of usb support? southbridge or super I/O chipset?
     
    eLPuSHeR, Sep 19, 2015
    #26
  12. jds63 Win User
    What i may think as said, might not understand what is being asked or told from us. If so, get someone at home to help you with us helping you.
     
    jds63, Sep 19, 2015
    #27
  13. Stuck at "Choose a keyboard layout".

    It is connected by wires. I have no Wi-Fi, but a modem for PCs in my house, which is this one.
    My System Unit is this.
    My PC is this.
    My keyboard is this.
    My mouse is this, but without the HP logo.
    With all of them put together, my PC looks like this:

    Stuck at "Choose a keyboard layout". [​IMG]
     
    TenProblem, Sep 19, 2015
    #28
  14. jds63 Win User
    Look at bottom of page, see only have USB ports to connect a keyboard or mouse, yes we all have wires with connectors at end, either being USB for this kind of devices, as i see no PS/2 keyboard port telling me only way to connect mouse and keyboard would be through USB http://h20564.www2.hp.com/hpsc/doc/p...ocId=c02927009

    Need Windows 10 ISO made to a disc, to install Windows 10 on a clean install, has nothing to do with your windows 7 recovery discs. Assume made a Windows 10 bootable disc from an ISO to be able to do a clean install.
     
    jds63, Sep 19, 2015
    #29
  15. Is there any specific link to a Windows 10 ISO online, or do I have to make one?
     
    TenProblem, Sep 19, 2015
    #30
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Stuck at "Choose a keyboard layout".

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