Windows 10: Stuck at Gigabyte screen after shutting down brand new PC - newly installed Win 10

PC get's stuck in the motherboard screen only displaying GIGABYTE!The PC is brand new.Win 10 OS newly installed.It always happens after installing the OS and shutting down the PC. It get's stuck in the GIGABYTE screen after turning it back on.It doesn't do this when restarting the PC but only when shutting it down and turning it back up.There's SSD and HDD installed in the PCOS is installed in the SSDWe tried installing OS in HDD - Same problemWe tried removing the HDD and leave the SSD while going through the installation - Same problemOnly resolution we could think of was to reinstall the OS

:)

 

Stuck at Gigabyte screen after shutting down brand new PC - newly installed Win 10

PC get's stuck in the motherboard screen only displaying GIGABYTE!

The PC is brand new.

Win 10 OS newly installed.

It always happens after installing the OS and shutting down the PC.

It get's stuck in the GIGABYTE screen after turning it back on.

It doesn't do this when restarting the PC but only when shutting it down and turning it back up.

There's SSD and HDD installed in the PC

OS is installed in the SSD

We tried installing OS in HDD - Same problem

We tried removing the HDD and leave the SSD while going through the installation - Same problem

Only resolution we could think of was to reinstall the OS

We tried NOT turning the PC off for at least a day after installing OS - That seem to work

But it's such a hassle in case of power interruption we don't have UPS for the PCs and will have to reinstall the OS again because it get's stuck in the GIGABYTE if shut down in less than 24 hours.

Is there another fix to this?

Would appreciate any response.

Thank you!

 

Stuck at Gigabyte screen after shutting down brand new PC - newly installed Win 10

I feel it should be better here to find out why its stuck and on what exactly - the board's splash screen isn't terribly helpful.

If you can go into the BIOS and disable the splash screen then that might show if its getting past POST or stuck on POST.

However, if we assume it passes POST then it could be:

BIOS needing update, CMOS needing to be cleared, bad CMOS battery, or other BIOS issue.

Incorrect boot order or default drive setting possibly getting lost from bad CMOS battery or other BIOS issue.

Some power related issue.

A hardware firmware issue such as some Nvidia GPU's recently failing to boot in certain specific situations and needing a firmware update.

Or a driver issue causing blackscreen on boot as some Nvidia GPU's have done in certain specific situations.

AMD, Intel, can see the same things BTW.

There's not much else it can be if its getting past POST because A) it many things should be obvious like if the monitor was off or B) doesn't make any sense in context here.

If its stuck on POST then its either a hardware issue or related BIOS issue. It won't be anything else there. You got to get rid of the splash screen to know.

 

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