Windows 10: Stuck in a PIN loop

Hi,I recently tried to install my family O365 on another PC. When I do it asks for a PIN. I don't have a PIN, typed in several usual numbers and no joy. When I go to reset the PIN it ask me to go to Windows Accounts and follow the PIN reset options. However, when I go into Windows Accounts there is no PIN reset there is only something to create the PIN. So I try to create the PIN but then it asks for my PIN again and I seem to be stuck in a PIN loop. Tried to call Microsoft and they refer to the website. Tried everything on the help website and am still stuck. Can't find an email address for m

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BIOS stuck in a loop.

Hello,

We would like to ask some additional information to better isolate the issue:

• Did you get any error messages?
• Have you tried to boot in Safe mode?

We suggest that you check the solutions provided on the links below:

BIOS-loop

Stuck-in-BIOS-loop

We will wait for your response.

 

Computer Stuck in Boot Loop

Hi,

We are glad that you tried some troubleshooting steps to fix the issue, but usually the issue occurs due to corrupted system file. In order for us to assist you, we suggest to check this thread and look for Deepika Gowda answer. It contains troubleshooting
steps pertaining to the issue:
Computer stuck with a reboot loop on Windows 10.

We look forward to your response.

 

Stuck in a loop after windows performed repair

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

As per the information that you have provided, I suggest that you perform Power Drain as you are stuck in a loop and this might help you access the desktop screen. To learn how to perform this follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power
  cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps