Windows 10: Stuck in getting updates 15 % while using media creation tool

Discus and support Stuck in getting updates 15 % while using media creation tool in Windows 10 Installation and Upgrade to solve the problem; I tried cloud resetting my laptop version windows 10pro 20hz 64 bits but unfortunately the power supply was terminated. After that i swich on my laptop... Discussion in 'Windows 10 Installation and Upgrade' started by Eco20hz, Jul 24, 2021.

  1. Eco20hz Win User

    Stuck in getting updates 15 % while using media creation tool


    I tried cloud resetting my laptop version windows 10pro 20hz 64 bits but unfortunately the power supply was terminated. After that i swich on my laptop then it did undo changes and then the laptop slowed down drastically it now takes almost 20-25 minutes to start and the performance , what to say about it . I searched online and i read on the Microsoft community that the media creation tool will help and I tried it but now i stuck in checking updates 15% . It’s been now four hrs. Please help .

    :)
     
    Eco20hz, Jul 24, 2021
    #1
  2. ankit2913 Win User

    media creation tool stuck?

    So i am using the media creation tool to install windows 10, and it asks me if i want to upgrade this PC and i click next. It just gets stuck with a little rotating circle and i have attempted the process over 5 times. after 15 minutes of it not doing anything
    i end the task and restart. It does not even show me any progress, just the little circle. Can anyone help?
     
    ankit2913, Jul 24, 2021
    #2
  3. Media Creation Tool is NOT working

    Hi,

    There are several reasons why you're getting this issue on downloading Windows 10 using the
    Media Creation Tool. The most common are the network connection or the anti-virus firewall is enabled on your device.

    To resolve this, we suggest that you manually update the operating system instead of using the Media Creation Tool. Click on this
    link for the steps on how to update
    Windows.
     
    Eileen Gal, Jul 24, 2021
    #3
  4. Stuck in getting updates 15 % while using media creation tool

    Media creation tool

    Hi,

    We would like to know more about this concern. Kindly answer the following:

    • Any changes made on the computer prior to this concern?
    • Is this the first time that you encountered this problem?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to download Media Creation Tool?
     
    Desiree Yau, Jul 24, 2021
    #4
Thema:

Stuck in getting updates 15 % while using media creation tool

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