Windows 10: Stuck on Bitlocker Blue Screen. No email code from Microsoft!

Hello - a remote technician from AVG reset and repaired software and on reboot I am stuck on the Bitlocker blue page asking for key. I can sign into Microsoft in the hope of finding it, but I am not getting the second email code from Microsoft to verify me, to let me into search for my key. I am beyond frustrated. I’ve checked all accounts and no email. I’m using my phone for this as my laptop is currently bricked!!!! Heeeelp

:)

 

BitLocker normal light-blue screen but no unlock prompt. Still works!

Hi all,

I've enabled BitLocker (Win 10 Pro) on a Dell laptop Inspiron 5558 and all went well.

BUT.... When I power on the computer the familiar light blue BitLocker screen appears but there is no prompt to enter the key. Just a light blue screen, nothing else whatsoever. However, I can enter the BitLocker key (blind, of course) and then viola Windows boots up properly! So BitLocker is working.

I would normally suspect a display driver issue but the BitLocker code happens long before any device-specific display driver would load (right?). Anyone else seen this or have suggestion on what to do?

 

Bitlocker Stuck Decrypting

@rinconmike For future reference, instead of using the TASK MANAGER to restart, you can simply hold CTRL + SHIFT and right click on blank space on the Task bar, to bring up 'Exit Explorer'. Another option is to use software.

From m3datarecovery Download Instructions

From m3datarecovery - *Smile

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.