Windows 10: Stuck on black screen, large cursor arrow and windows will not load

Discus and support Stuck on black screen, large cursor arrow and windows will not load in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I recently started getting a black screen when trying to turn on my laptop, a Sony Vaio running Windows 10. I am unable to download the DM log... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by nvyshrmp, Jan 6, 2016.

  1. nvyshrmp Win User

    Stuck on black screen, large cursor arrow and windows will not load


    Hello, I recently started getting a black screen when trying to turn on my laptop, a Sony Vaio running Windows 10. I am unable to download the DM log collector tool since I cannot use my computer at all. It stays on the black screen even if I let it sit for hours. It's possible that I backed up a Windows 10 file when originally upgrading from WIN7 but I'm not sure and if so, it would be on an external hard drive. What can I do? Please help. Thank you so much.

    Mike
    US Navy

    :)
     
    nvyshrmp, Jan 6, 2016
    #1

  2. How long does it take for new update to work on at the restart screen?

    I previously encountered a black screen with a large cursor. Now I'm stuck on 35. If I skip it, is it use for me to press the button on my laptop to start Windows normally? Will I encounter any error message if I skip?
     
    BlueMonday1988, Jan 6, 2016
    #2
  3. libradad Win User
    Windows 10 Black screen of Death?

    I have had same problem on my ASUS laptop. Went through all the down load and install steps. No problems or error codes, got the first couple of 'Welcome to screens" Then the windows logo, then black screen with only back light. My cursor arrow is there
    and moves. I also did the whole unplug, remove battery thing. Turned it back on, got the ASUS logo, the Windows logo and then the black screen
     
    libradad, Jan 6, 2016
    #3
  4. D3LL Win User

    Stuck on black screen, large cursor arrow and windows will not load

    D3LL, Jan 6, 2016
    #4
  5. nvyshrmp Win User
    Thanks so much for the crazy fast reply - but how I am supposed to be able to download the file or run it on the computer that won't allow me to boot it?

     
    nvyshrmp, Jan 6, 2016
    #5
  6. D3LL Win User
    My apologises, What happens when you press F10 after the BIOS Flash Screen? Are you able to get into the Windows 10 menu.
     
    D3LL, Jan 6, 2016
    #6
  7. nvyshrmp Win User
    Hmmm. Holding f10 while turning it on allowed vaio rescue to begin, which is progress, but it froze on the 'select rescue type' screen. I plugged in my external HD to save data to it and selected 'easy rescue' but it's not responding to my pressing tab, the cursor won't move etc.
     
    nvyshrmp, Jan 6, 2016
    #7
  8. nvyshrmp Win User

    Stuck on black screen, large cursor arrow and windows will not load

    Update. Holding F10 during boot up started the Vaio recovery wizard. I let it sit for quite some time (a couple hours) and it recognized the external hard drive I had connected which I believed contained the backup files I need. At first it was asking for me to install the drivers to the external HDD and I was able to browse the contents of the external HDD. It did not allow me to hit "next" because it appeared to be in need of a driver for the external HDD. I browsed a few of the partitions and at some point I was able to hit 'next' and begin the recovery.

    It took a while but finally it began to do the system repair and warned me that several restarts would happen. Before it restarted even once, an error screen told me that the process encountered an issue and had to stop. Then I got the 'recovery choice' page again. I clicked on 'easy' and it started up the process again, but for many, many hours now it has had a status bar saying 'discovering data'. It seems to be stuck in a cycle, unless there is just THAT much data for it to discover that it needs to discover it for 12 hours.
     
    nvyshrmp, Apr 5, 2018
    #8
Thema:

Stuck on black screen, large cursor arrow and windows will not load

Loading...
  1. Stuck on black screen, large cursor arrow and windows will not load - Similar Threads - Stuck black screen

  2. Windows stuck at black screen with cursor only

    in Windows 10 BSOD Crashes and Debugging
    Windows stuck at black screen with cursor only: I need help.... my laptop (asus x550j) suddenly froze and i force shut it, then after it finished booting, there is nothing on the screen except the cursor, here are the some info that maybe might help. 1. Can't access ctrl+alt+del menu, 2. Windows RE is the same, black...
  3. Black screen with cursor

    in Windows 10 Updates and Activation
    Black screen with cursor: Living in Fear: Updated to Ten (Gateway SX-2800), it worked for a month. After an update came black screen with cursor. TenForum solution (3 shutdowns before full start) and restart fixed. Updated video and other drivers. Another update event, happened again, this time...
  4. Black screen with cursor.

    in Windows 10 Drivers and Hardware
    Black screen with cursor.: Hi, I am prajwal , my PC is facing a problem.when I installed drivers in my PC, after that screen had become black with cursor , I could not able to do anything, I can't see task manager too.So I want to format my PC.But I want to back up all my stuffs.What and how I should...
  5. Stuck in loading or black screen

    in Windows 10 Performance & Maintenance
    Stuck in loading or black screen: I tried to change my pagefile on my computer, then restarted it. After restarting it, when I try to log in it gets stuck in the loading screen. I decided to try the reset option clearing all data from it, but this ends in a black screen/no input to my screen. Anyone have...
  6. Black screen with cursor

    in Windows 10 Support
    Black screen with cursor: So I've had this problem for two days now, and I'm really getting annoyed by it.I got a black screen with a cursor when I logged out (Win+L) of my computer. I've tried restoring my computer, and that fixes it, but the problem comes back when i turn it off. I've now...
  7. Windows 10 install stuck with black screen without cursor

    in Windows 10 Installation and Upgrade
    Windows 10 install stuck with black screen without cursor: Yesterday I upgraded my laptop from Windows 7 to Windows 10 and at the time of installation it gives message it may restart several times. It progressed to auto restarting after the installing step, but after the restart and gone through the dell startup screen blank, there...
  8. Stuck on black screen after Windows 10 loading screen

    in Windows 10 Support
    Stuck on black screen after Windows 10 loading screen: My computer is getting stuck on the black screen between the Windows 10 logo with loading circle and the login screen. The first couple times it happened today, I pressed the reset button and then it loaded just fine (though I had an extended black screen between logging...
  9. Windows 10 is loading to a black screen with cursor

    in Windows 10 Support
    Windows 10 is loading to a black screen with cursor: Windows 10 is loading to a black screen with cursor after login randomly, this happened after I just performed an update. I use an SSD for my OS files, 1TB hdd for docs and another for backups. This was happening 4 weeks ago, except my docs harddrive was making a clicking...
  10. Black screen with cursor

    in Windows 10 Support
    Black screen with cursor: My Windows 10 was running perfectly well for one full week. Then this morning I noticed it installed some update and after reboot the screen went black and the cursor appeared. I tried every thing but nothing helped. I cannot even access the troubleshooting, bios, repair,...