Windows 10: Stuck on operative system selection screen and no keyboard

Hi... The keyboard of my laptop asus with windows 10 is not working from a while i think i accidentaly disable it or something. The thing is now am stuck on the operative system selection screen, i need the arrows to choose windows 10 have windows 7 too but never finished the instalation but the keyboard does not work... there is a way to exit this screen without the keyboard? Thank you.Pd: I tried to use an external keyboard and did'nt work.Pd2: Sorry for my English xd

:)

 

On-screen keyboard

Hi Chris, my name is Max and I'm an independent advisor.

I suggest that you run the automatic troubleshooter to diagnose and fix issues that you can encounter with your On-Screen Keyboard. Do the following steps, please:

Start menu -choose Settings (the gear icon)

Select Update & Security, and then select Troubleshoot.

Find Keyboard on the list.

Click on it, and click the ‘Run the troubleshooter’ button.

 

Windows 10 Startup Repair - Stuck on "Select an Account" screen - Mouse and keyboard stopped working

For clarifications:

• Are your mouse and keyboard already working fine?
• What specific issue are you having now?
• What do you exactly mean by you are still stuck on the
  "Select an Account" screen?

 

Dual boot not allowing to select Operating system.

Hello,



Thank you for contacting Microsoft Community.



We understand your concern in this regard.



Suggest you to try the below mentioned steps and check if they helps you.



* Press Windows logo key + R to open run command

* Type Systempropertiesprotection into it and hit
Enter key.

* Go to Advanced tab, then click Settings
under Startup and Recovery

* Select the check box against theTime to display list of operating system
under System startup.

* Set the time in seconds if required, then click OK and
OK.



Now restart your PC and see if it give option to choose operating system on
System startup.



Keep us posted if you require further assistance.