Windows 10: Stuck on restart and 32 bit v64bit

My Dell XPS 15 gets stuck when I log in and press restart . I have tried doing a hard restart with the power button and various solutions suggested on the internet but if I am logged in it gets stuck on restart . If I reattach before logging in it restarts ok . Any suggestions ?Also when I had a replacement hard drive from Dell I was given 32 bit . I had 64 bit in my original . Could this be affecting the functioning of the PC . Is it acceptable to have a replacement which is less than the original ? The computer is outside warranty and service contract so my only option to talk to anyone seem

:)

 

Windows 10 Upgrade 32-bit to 64-bit

So, Windows 10 Upgrade is being rolled out worldwide, and I have 'reserved' my upgrade.

Currently my computer is running Windows 7 Pro 32-bit. I'm planning to 'upgrade' it to Windows 10 64-bit (via fresh install, of course).

After reading many references, these will be the steps I'll do:

1. Let the "Get Windows 10" app upgrade my OS to Windows 10 32-bit
   
2. Note the activation key
   
3. Download the Installation Media for Windows 10, but choosing 64-bit instead
   
4. Perform a clean install
   
5. Reactivate using the activation key in Step #2
   

(Of course I'll backup my data first.)

However, I still have some questions:

1. On Windows 7, the activation key does not differ between 32- or 64-bit versions. Is it still so with Windows 10?
   
2. Will I be able to download a different architecture on Step #3?
   
3. Is there anything I need to prepare beforehand?
   

Thank you for your assistance.

 

Windows 32 bits to 64 bits

Hi Kulbeer,

To upgrade from Windows 10 32-bit to Windows 10 64-bit, we suggest that you check and follow the steps/instructions provided by
Andre Da Costa in his article.

We would appreciate it if you could get back to us and provide us your feedback.

 

How to upgrade Windows10 from 32 bit to 64bit?

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

You may also update the touchpad driver from Device Manager manually and check if this helps.

• Press (Windows key + X) and click on “Device Manager”.
• Expand “Touchpad Driver” or “Synaptic Touchpad Driver”.

• Right click on the drivers and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the touchpad or Synaptic Touch pad drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

To migrate from 32 bit OS to 64 bit; if you have max 3 GBs of RAM, then 32 bit should be sufficient for your needs. If you happen to have 4 to 8 GBs or more RAM, then 64 bit would be suitable.
As for compatibility, you will need 64 bit device drivers for any hardware devices you might have.

For more information, I suggest you to refer to the below given Wiki article by Andre Da Costa and check if it helps:

Redirecting





Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.