Windows 10: Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10

Discus and support Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10 in Windows 10 Installation and Upgrade to solve the problem; Trying to install WIN10 on one of our computers. It has Win7 Pro. Using Windows creation tool. Its after 7:30 pm now and since 3:30 am this morning it... Discussion in 'Windows 10 Installation and Upgrade' started by Stumped_499, Feb 2, 2020.

  1. Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10


    Trying to install WIN10 on one of our computers. It has Win7 Pro. Using Windows creation tool. Its after 7:30 pm now and since 3:30 am this morning it has been stuck on a screen displaying the following message:


    Setup is preparing your computer for first use.


    And I guess I shouldn't say its stuck - as in not doing anything. I see the hard drive light flashing occasionally. If this was any other time I would just do a hard reset, but am reluctant to do that during this in case I would mess it up. Any suggestions?

    :)
     
    Stumped_499, Feb 2, 2020
    #1

  2. Install win7pro over a win10 upgrade

    I bought a Dell XPS computer w/win8.1 and used the free upgrade to win10. I have a win7pro install disk with the product key and desire to revert back to win7pro as win10 is not meeting my needs. If I wipe the drive can I then install the win7pro product?
    The computer I originally installed the win7pro OS in I have since installed a Linux OS hence the win7pro product is not being used presently. Can I then remove win10 from the Dell machine by wiping the drive using DBAN and install the win7pro product in it?
    Please advise and thanks in advance...

    R/John S.
     
    J.W. Sargent, Feb 2, 2020
    #2
  3. Install win7pro over a win10 upgrade

    Good Morning Kalpana,

    Thank you for your feedback, most appreciated. I will not be RE-installing Win7Pro, but instead doing an fresh Installation of Win7Pro. The original OS in the Dell Computer was Win8.1 and I used the free upgrade offer to install Win10. I am not satisfied
    with Win10 nor 8.1 hence my desire to revert back to and install Win7Pro using my Product Key that came with the Win7Pro installation CD that I purchased (and had installed on another computer that no longer uses it). I have backed up all my files and was
    thinking it would be best to clean the drive using DBAN first to get rid of any/all bloat then installing Win7Pro. In your opinion should this plan of mine work? LMK and thanks again...
     
    J.W. Sargent, Feb 2, 2020
    #3
  4. Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10

    Install win7pro over a win10 upgrade

    Hello Kalpana,

    I followed your orginal advice thinking it was logical and worth a try before stepping backwards and "Reset" the existing Win10 installation. The process was pretty straight forward and the result is everything works now. This being the case I will hold
    off on reverting back to Win7Pro and continue along with Win10. My only complaint with the system is my favorite game, MS Flight Simulator, WWII Pacific, is not compatible with Win10 but I knew that all along. Thunderbird, Firefox and iTunes work as they should
    now as do all the other apps I have so consider the issue solved and thanks again for your very helpful input, most appreciated...

    R/John
     
    J.W. Sargent, Feb 2, 2020
    #4
Thema:

Stuck on "setup is preparing" screen while upgrading from Win7Pro to Win10

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