Windows 10: Stuck on the log in screen with an account named "HP". I just got my laptop back today...

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:)

 

Stuck at log in screen. No accounts.


I have Windows 10 & it just asked to update so I allowed it. Now when my computer restarts, everything seems to work fine, until I get to the sign in screen where it says "please wait" and I get an infinite loading screen.




The only thing that works is ctrl+ alt + delete and it gives me this.


Still no accounts to sign into.

I've tried holding shift + restart but it doesn't seem to do anything. Shift + F8 also does nothing during startup.

 

Microsoft account name change not working on laptop

Hi Nathan,

There might be some conflicts on the settings of your PC and your Microsoft account. We would like to ask some questions for clarification:

• Did you follow the steps provided on this
  article to change the name of your Microsoft account?
• Have you tried checking if there available updates for your Windows 10?
• When you said that "when I log on to my laptop the user account is still showing the old name", are you referring on the sign-in screen name?

Regards.

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd