Windows 10: stuck on windows 10 first time setup

Discus and support stuck on windows 10 first time setup in Windows 10 Support to solve the problem; hi I recieved a new desktop pc today (hp envy pheonix) I started the first time setup with windows 10 and reached the point where I had to put my email... Discussion in 'Windows 10 Support' started by thomo3202, Jan 19, 2016.

  1. thomo3202 Win User

    stuck on windows 10 first time setup


    hi I recieved a new desktop pc today (hp envy pheonix) I started the first time setup with windows 10 and reached the point where I had to put my email and password in, which I did. It took me to a blue screen which say "Oops something went wrong" There is no back button on screen and I have tried rebooting the pc and it just returns to the same screen, so I'm stuck looking at this one screen. Any advice on this situation would be much appreciated as I am not very tech minded when it comes to these things.

    :)
     
    thomo3202, Jan 19, 2016
    #1

  2. Windows 10 freezes on first time setup when I click next

    I can not get past the first screen you get when you boot up windows 10. It freezes on me wether I hit Next or Not me. I've tried running it in safe mode but it's still the same. I can't even get windows 7 back on that pc.

    Please help

    EDIT: Now windows 10 won't even try to load. The only thing I get when I start it up is my default pc boot menu then a blank screen
     
    Central_Processing_Cat, Jan 19, 2016
    #2
  3. Windows 10 freezes on first time setup when I click next

    Ok, I got it on my USB and it works but nothing is working. Startup repair doesn't work, total system reset doesn't work, it keeps getting stuck on one percent for hours. What else can I do? I don't care what version I have, I just want to be able to use
    my computer!
     
    Central_Processing_Cat, Jan 19, 2016
    #3
  4. Winuser Win User

    stuck on windows 10 first time setup

    I would return it where you purchased it.
     
    Winuser, Jan 19, 2016
    #4
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stuck on windows 10 first time setup

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