Windows 10: Stuck upgrading

Discus and support Stuck upgrading in Windows 10 Installation and Upgrade to solve the problem; Hi, my system remains at 19042.610 after installing cab files. Why? Thank you in advance. 167982 Discussion in 'Windows 10 Installation and Upgrade' started by GameplaysDPP, Nov 8, 2020.

  1. Stuck upgrading


    Hi, my system remains at 19042.610 after installing cab files. Why?

    Thank you in advance.

    :)
     
    GameplaysDPP, Nov 8, 2020
    #1
  2. aronchick Win User

    Stuck in Windows 10 Upgrade

    My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

    • Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
    • Attempting to boot the machine itself and getting into "repair/safe mode" using F7
    • Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.

    I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

    Suggestions for next steps?
     
    aronchick, Nov 8, 2020
    #2
  3. Windows 10 upgrade stuck at 99%.

    Hi Lynn,

    To get a better clarity on the issue, please answer the below questions;


    • What is the make and model of your Computer?

    • Are you getting any error messages?

    • Just to clarify, are you trying to update Windows 10 or Are you trying to upgrade to Windows 10 from any older version of Windows?

    • If you are doing an upgrade; how are you upgrading to Windows 10? What is the Windows version already installed on Computer?
    I

    suggest you to follow the steps provided by Andre Da Costa in the below link and check if you can upgrade to Windows 10 successfully.

    Upgrade to Windows 10 gets stuck at 99%



    Hope you can upgrade to Windows 10 successfully.

    Get back to us for further assistance, we will be glad to help you.
     
    Rishad K T, Nov 8, 2020
    #3
  4. Shoaib Win User

    Stuck upgrading

    Windows 10 upgrade assistant stuck at 99%

    Here is what I've learnt about upgrading to Windows 10, in the past few days.

    Media Creation Tool

    The good thing is that the upgrade completes smoothly once the download has completed.

    The bad thing is that it doesn't resume interrupted downloads. The download is over 3GB which is almost 3x the amount downloaded by UpgradeAssistant.

    Common Problems

    Once interrupted (esp. crashed or rebooted) you won't be able to launch the tool again without manually deleting the $Windows.BT and $Windows.~WS folders first. However, in order to delete these folders you'll need to use Process Explorer (from sysinternals) and forcefully close all open handles to files in these folders. Search for "$Windows." and close every handle that you find.

    In my case, after each interruption (I had four) it would add 3.02GB to the download - basically start downloading +1 BITSXYZ.tmp files. With 5 downloads of over 15GB I had to say goodbye to this method as nothing I did could reset the tool to its initial state.

    Don't use this method unless you have a reliable power-source and good internet.

    Upgrade Assistant App

    Very good at resuming broken downloads and it downloads only what is needed for your system therefore a much faster method. The downside is that the upgrade isn't a smooth process.

    Common Problems

    Upgrade will get stuck at 99% and there doesn't seem to be a single solution that works for everyone. First, its better to resolve missing driver issues before upgrading (as suggested by other answers). Here is what I did to get past 99%.

    1. Let it run for sufficiently long time say 3 hours.
    2. Set startup type for the windows service: "Windows Update" to "manual" for the duration of the upgrade, this will prevent it restarting itself when you perform the next step.
    3. Stop the windows service: "Windows Update" and wait a couple of minutes
    4. If this doesn't help start the service again.
    5. Use process-explorer to kill SetupHost.exe that is a child of WindowsUpgradeAssistantApp.exe.
    6. Wait for the assistant to report "Something went wrong," and use the "Try Again" option. This should repeat the usual download, verify and install cycle except that at about 45% a blue interface will popup.

    The new popup UI will start in "Getting Updates," phase and believe it or not there are far more reported incidents of that getting stuck. To resolve it:

    1. Stop "Windows Update" service
    2. Clear all contents of "C:\Windows\SoftwareDistribution"
    3. Start the service again (if needed).

    This should hopefully unblock the tool, but it will come back to the "Getting Updates" state again. Give it some time and if it gets stuck again, follow Step 1 and 3-4.

    Once past this point the "real upgrade" would begin and hopefully that would be a smooth process.
     
    Shoaib, Nov 8, 2020
    #4
Thema:

Stuck upgrading

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