Windows 10: Stuck with Windows 10 20H2 Upgrade

Hello,I tried to upgrade my Windows 1909 Home to 20H2 since several month now, always searching for more troubleshooting each try every few weeks.The upgrade always fails at 48% with:0xC1900101 - 0x30018The installation failed in the FIRST_BOOT phase with an error during SYSPREP operationI, of course, learned this should be a driver related issueIt's a notebook with no devices attached Samsung ATIV Book 8 NP 870Z5E X04 DE. There are no BIOS Updates. No 3rd party AV.I worked through this https://support.microsoft.com/en-us/windows/get-help-with-windows-10-upgrade-and-installation-errors-ea

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Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade stuck at 99%.

Hi Lynn,

To get a better clarity on the issue, please answer the below questions;

• 
  What is the make and model of your Computer?
  
• 
  Are you getting any error messages?
  
• 
  Just to clarify, are you trying to update Windows 10 or Are you trying to upgrade to Windows 10 from any older version of Windows?
  
• 
  If you are doing an upgrade; how are you upgrading to Windows 10? What is the Windows version already installed on Computer?
  

I

suggest you to follow the steps provided by Andre Da Costa in the below link and check if you can upgrade to Windows 10 successfully.

Upgrade to Windows 10 gets stuck at 99%



Hope you can upgrade to Windows 10 successfully.

Get back to us for further assistance, we will be glad to help you.