Windows 10: Stuttering audio and mouse cursor after installing Win10 update to v2004

Discus and support Stuttering audio and mouse cursor after installing Win10 update to v2004 in Windows 10 Installation and Upgrade to solve the problem; After installing the latest update my system is experiencing stuttering audio and mouse movement. Prior to the update there was no issue with either.... Discussion in 'Windows 10 Installation and Upgrade' started by dink2011, Sep 13, 2020.

  1. DINK2011
    dink2011 Win User

    Stuttering audio and mouse cursor after installing Win10 update to v2004


    After installing the latest update my system is experiencing stuttering audio and mouse movement. Prior to the update there was no issue with either.


    I have the following:

    Win 10 pro

    Ver 2004

    OS 19041.508

    Processor i7-2700K 3.50GHz

    Motherboard: ASRock Z77Extream4-M

    Video Card: Nvidea Gforce GT 640


    Any assistance would be appreciated.

    :)
     
    dink2011, Sep 13, 2020
    #1
  2. TJG79
    tjg79 Win User

    Update to Windows 10 v2004 Breaks Intel High Definition Audio Driver

    What other steps do you have?

    I have the exact same issue on an HP Spectre x360 Convertible running Win 10 v2004. The Intel High Definition Audio device can't find a driver. It now appears under "Other Devices" in Device Manager.

    Does this problem require new drivers written for v2004? Or, is there a solution within the Windows OS?

    After the version update, my laptop became very unstable. The mouse cursor behaved as if the system was infected with a very malicious virus. I was able to stabilize the system or resolve the erratic mouse cursor by disabling all the drivers for the Touch
    Pad, Touch Screen and Pen. I'm using an HP Spectre wireless mouse.

    HP Support had me uninstall the four drivers under "Sound, Video and Game Controllers" and allow the system, Windows Update, and HP Update reinstall the drivers Only two drivers were reinstalled and the Intel High Definition Audio device appears under "Other
    Devices" without a driver.

    Eventually, the third device and driver reappeared, but not the Intel High Definition Audio device driver.

    HP Support hasn't released new drivers for v2004 and they refuse to give any anticipated driver release dates.

    Does Microsoft have a solution for these v2004 related conflicts?

    Regards
     
    tjg79, Sep 13, 2020
    #2
  3. FIREBERD
    fireberd Win User
    Random audio stuttering and mouse freezing


    "High Definition Audio" suggests you only have the generic, basic function, Windows installed sound driver rather than the correct sound hardware driver. If this is the case, install the correct sound driver as step 1.
     
    fireberd, Sep 13, 2020
    #3
  4. JASON761
    jason761 Win User

    Stuttering audio and mouse cursor after installing Win10 update to v2004

    Random audio stuttering and mouse freezing


    I installed the realtek audio driver already. Im not sure why it says that.
     
    jason761, Sep 13, 2020
    #4
Thema:

Stuttering audio and mouse cursor after installing Win10 update to v2004

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