Windows 10: Subject: USB-Serial Controller, error code = 28

Subject: USB-Serial Controller, error code = 28These USB-Serial connector works & communicate fine on another work laptop. However, when I try to use on my Microsoft Surface X. I keep getting error code 28 after multiple attempt/exercises to install & uninstall the driver. Failed with error code 28Figure 1. USB-Serial adapter UGREENFigure 1b. USB-Serial adapter Prolific

:)

 

USB composite device "driver error"

Can you send us a screenshot of the error message? We suggest uninstalling and re-installing USB drivers and check if the issue persists. To do that, please follow these steps:

• Right-click on the Start button and select Device Manager.
  
• Expand Universal Serial Bus controllers.
• Right-click on the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

Regards.

 

windows problems with usb mic

Hi Dave,

Thank you for posting your query in Microsoft Community.

I suggest you to run the Hardware Troubleshooter by following the steps provided below and check if the issue persists.

Method 1:

• 
  Type “Troubleshooting” on the search bar.
  
• 
  Click on troubleshooting, then click on “Hardware and sound”.
  
• 
  Under Hardware and sound, click on “hardware and devices”.
  
• 
  A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Method 2: Disable and re-enable all the
Universal Serial Bus controllers (USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

• 
  Press Windows key + X, Click on
  Device Manager.
  
• 
  Expand Universal Serial Bus controllers.
  

• 
  Right-click the first USB controller under Universal Serial Bus controllers, and then click
  Uninstall to remove it.
  
• 
  Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
  
• 
  Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
  

Regards.

 

Windows 10 "USB Device Not recognized" error keeps popping up and USB devices do not work

Hi,

To fix the issue, we suggest that you do the following steps:

Method 1: Run the Troubleshoot Hardware and Devices

• Press Windows Key +R and type
  Control Panel.
• Type troubleshooting in the search bar and click on
  troubleshooting.
• Click on Hardware and Devices.
  
• Follow the steps from the wizard to run the troubleshooter.

Method 2: Uninstall and re-install USB drivers

• Press Windows Key +R and type
  devmgmt.msc to open Device manager.
• Expand Universal Serial Bus controllers.
• Right-click the first USB controller under Universal Serial Bus controllers, and then click on
  Uninstall to remove it.
• Repeat these steps for the entire USB controller under Universal Serial Bus controllers.
• Restart the computer. Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

If the issue persists, download the latest USB drivers for your Surface Pro 2.

If you need further assistance, let us know.