Windows 10: Sudden Black Screen During Zoom Class while Using XP Pen

Discus and support Sudden Black Screen During Zoom Class while Using XP Pen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I am facing sudden black screen while using XP Pen drawing pad during zoom class. After this, I need to force shutdown my laptop and restart it.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MSHuda001, Mar 18, 2021.

  1. MSHUDA001
    MSHuda001 Win User

    Sudden Black Screen During Zoom Class while Using XP Pen


    Hi,


    I am facing sudden black screen while using XP Pen drawing pad during zoom class. After this, I need to force shutdown my laptop and restart it. This has been happening since I updated to new Windows 10 Home edition version 20H2. I have been using zoom and XP Pen since last one year but never ever happened such sudden black screen before. Could you please help.

    :)
     
    MSHuda001, Mar 18, 2021
    #1
  2. ALANNAHV
    alannahv Win User

    My computer crashes during Zoom classes

    Nearly every time I have a Zoom class, when someone shares their screen or I have the camera on, my computer glitches/crashes and comes up with a black screen. Sometimes it glitches between the black screen and the zoom, but mostly just a black screen appears
    and the cursor is now pixelated.

    Please help if you can!!
     
    alannahv, Mar 18, 2021
    #2
  3. SHER AMO
    Sher Amo Win User
    Sudden black screen

    Hi Dorota,

    There are several reasons why you received this black screen error on your computer. One of these is a corrupted driver for your display adapter. To troubleshoot your concern with Windows 10, we suggest that you perform the steps
    provided on this link.

    Let us know if you need further assistance.
     
    Sher Amo, Mar 18, 2021
    #3
  4. KEITHVENTIMIGLIA
    KeithVentimiglia Win User

    Sudden Black Screen During Zoom Class while Using XP Pen

    Dell Laptop screen goes black and stays that way during video/pen drawing on Word

    I am a teacher using Zoom and Microsoft 365 Office to present materials. The past few weeks every time I am zooming and open Microsoft Word and begin to draw using the Pen and writing tablet, my screen goes black, though camera stays on, participants
    continue to see what is on my screen, even though I can not. Attempt at CTRL-ALT-DEL to end task or intervene short of shutting down computer does not work, as nothing appears on my screen. I can use Zoom annotate function with tablet without issue and any
    other app without problem. Have attempted the fixes of Advanced-Disable Graphics hardware acceleration and Pen-use pen to select and interact with program by default without change. If not on Zoom, the screen blinks to black but doesn't stay black, returns
    to Word. If not using writing tablet and using mouse, same thing occurs...goes black, stays that way or blinks. Looking for fix as it has greatly affected ability to use Office for education.
    Bottom line: After removing all other accessories and apps, Office 365 causes screen to flicker black or stay that way whenever trying to use draw function (with or without mouse, on
    or off Zoom) Please help!!!
     
    KeithVentimiglia, Mar 18, 2021
    #4
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Sudden Black Screen During Zoom Class while Using XP Pen

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