Windows 10: Sudden drop in laptop battery capacity that seems to be Window 10's issue

The laptop I am using is MSI Prestige P65 Creater 9SE, which I started using from Sep 2019 and haven't replaced its internal battery yet. Yesterday there's been a sudden drop in battery capacity, making the laptop to last for few minutes without adapter. So I ran the MSI battery calibration app and initially it seemed my windows was able to accurately measure battery capacity again. But today the problem appeared again, so I want to know if there's any other way other than batter calibration to fix this problem. Looking at the battery report below, my judgment is that it is not a hardware

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Sudden battery drop to zero

I have Acer Nitro 5 AN515-52 laptop running 64 bit windows 10 version 21H1 (OS Build 19043.1165)I am facing an unusual battery drain to sudden 0. This began happening yesterday and happened again today. I suppose the battery drops to zero from 50-60%. There's no warning. The laptop just closes all of a sudden.Every time I work with my laptop plugged in the wall charging. I don't turn off the charging even it's full and continue to use it as it is. I only use my laptop on battery when I'm commuting, and that's exactly when I have faced this issue. I bought this laptop in April 2019. I'm enclosing the battery report html as a zip generated using Windows Powershell. Please suggest a solution.

battery-report.zip

 

Sudden battery drop to zero

Okay. Since the time I bought this laptop, I had made a setting that windows should remind me whenever there's a 35% battery remaining. Why doesn't it work in these cases?

 

Sudden battery capacity drop.

Hello, I bought a MSI modern 14 laptop last august. But recently I felt it's battery drainage to be faster than normal so checked for the battery report and found something very strange, its battery capacity had dropped by about 5000 mWh suddenly. Is this normal or should I do something. I have done tried calibration but it's not helping at all.