Windows 10: Sudden restart with unknown reason

Discus and support Sudden restart with unknown reason in Windows 10 Software and Apps to solve the problem; My new laptop suddenly restarts after like 15-30 mins of playing a game with no BSOD, I did a hardware scan and everything was okay.My laptop also... Discussion in 'Windows 10 Software and Apps' started by amr3del, Jan 17, 2024.

  1. amr3del Win User

    Sudden restart with unknown reason


    My new laptop suddenly restarts after like 15-30 mins of playing a game with no BSOD, I did a hardware scan and everything was okay.My laptop also doesn't heat up while playing and I did the chkdsk and sfc /scannow commands and everything was okay.My drivers are also up to date.I opened the view reliability history and found the following at the same time of crash:An error saying "windows was not properly shut down" followed by another event wh

    :)
     
    amr3del, Jan 17, 2024
    #1

  2. BSOD Unknown Reason

    The dump file on the 18th was caused by Quick Heal again. The later ones appear to be due to bit flips. I would recommend enabling Driver Verifier on all third-party drivers using the following instructions: 1) Search for verifier using the Start Menu and select the verifier.exe, accept the UAC prompt and you should be presented with the following screen:
    Sudden restart with unknown reason 355278d1640014343t-bsod-unknown-reason-step-1-dv.png
    2) Tick the following options as shown below
    Sudden restart with unknown reason 355279d1640014503t-bsod-unknown-reason-step-2-dv.png
    3) Ensure that you select the option to enable you to select drivers yourself
    Sudden restart with unknown reason 355280d1640014592t-bsod-unknown-reason-step-3-dv.png
    4) Select all drivers which are not Microsoft related and then click the Finish button. Afterwards, please reboot the computer and Driver Verifier will continue to run in the background. Please do not select the drivers which are prefixed with dump_
    Sudden restart with unknown reason 355283d1640014756t-bsod-unknown-reason-step-4-dv.png
     
    Win10Warlord, Jan 17, 2024
    #2
  3. Axolotl Win User
    Multiple Different Errors for Unknown Reasons

    Unfortunately neither fixed the issue. Trying to follow the instructions of any other 'windows not connecting fix' things online leads to errors like this popping up at nearly every step:

    Sudden restart with unknown reason 242398d1565088792t-multiple-different-errors-unknown-reasons-capture5.png
     
    Axolotl, Jan 17, 2024
    #3
  4. axe0 Win User

    Sudden restart with unknown reason

    Kernel_Security_Check _Failure BSOD


    Looking at the logs there doesn't seem to be any reason for a sudden shutdown.
    It could however be caused by many other reasons that aren't logged.

    Usually a sudden shutdown/restart is being caused by

    • a bad PSU,
    • wrong 3.3v, 5v or 12v values in the BIOS,
    • a circuit problem.

    Sometimes it is also caused by

    • (corrupted) tasks in the task scheduler that says to shutdown/restart the system for some unknown reason,
    • power issue in a component (too much or less power),
    • overheating/overheated hardware where in the BIOS is defined to shutdown/restart the system after a certain temperature has been reached.

    This includes also logged events.
     
Thema:

Sudden restart with unknown reason

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