Windows 10: Suddenly can't login to two websites.

Suddenly, I can't login to two websites using Edge or Chrome on my computer. One site says unexpected error occurred when I enter the credentials and the other doesn't do anything. I can login using my husband's work laptop w/o issue. I've tried clearing cookies/cache on my laptop and for one of the sites, but nothing works. I can't help but think it's an issue w/an update that corrupted something that won't allow the sites to connect.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Website login

You could either use REALM authentication or just by a webpage form and a db which stores the users login credentials


When you use REALM you will have a protected directory on the server, with a login by a webpage you have to "password protect" your pages

 

Not Able to login

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
   
2. What error message are you receiving when you login with your Microsoft account?
   

I would suggest you to login to
http://login.live.com/ with your Microsoft account and check if you are able to sign-in with your credentials.

If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
your PC in safe mode in Windows 10’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

We await your response.

Aaron Summith

Microsoft Community – Moderator