Windows 10: SUDOKU CRASH

For about a week now (after adding a new BIOS and Windows 10 1903), the games have intermittently crashed after opening. Most pronounced with Sudoku. The game opens, and after selecting several squares (daily challenge) the game freezes. The only way out is task manager or sometimes you can x out. Even the ad box is solid black or white. The timer seems to continue working. For a few days, it seemed to help if you selected the squares slowly (about a count of five between selecting). Today, is has consistently crashed. It is showing as being reported in Reliability History.

:)

 

Sudoku Crashes

It was only an issue with Sudoku. It started on 6/23/18. I went to the troubleshooter link and the first step took care of the problem:

• Update Microsoft Store: Select the Start button > Microsoft Store . Select See more > Downloads and updates > Get updates.
  If an update for Microsoft Store is available, it will start installing automatically.

 

Microsoft Sudoku crashes

MartiDaly,

ASUS laptop, i7 core, 8 GB ram, connected to the internet via wifi at home. I was going to change the compatibility mode and/or the privileges in the properties of the MS Sudoku execute file. Searched using Cortana and the file explorer and could not find
the .exe file (perhaps a different name than Sudoku.exe?) I searched control panel> programs to delete the app and reinstall but MS Sudoku was not listed as a program. I looked through other microsoft programs and did not find Sudoku. I thought that the app
was running on the cloud and I needed an Internet connection to play. Tested this theory by disabiling the Wifi in the Control panel. There should have been no exec file on my computer but started it from the Start Menu as it was still listed. It ran without
crashing for over an hour until I quit. Looked for the exec file (with the file explorer) and still did not find it. With WiFi up and running, started Sudoku and it promptly crashed. Turned off WiFi again, using the function key to switch to airplane mode
- f2 on my machine. again, ran like a charm. It sounds as if our situations are different as the program did not tell me I needed an Internet connection. Did it say needs an Internet connection to run or to save scores? If you find the Sudoku exe file,
let me know where you found it. thanks

 

Microsoft Sudoku crashes

Hi,



We got your concern. We would like to know if you install other software recently? If you do, have you tried running your device in safe mode? To see if Sudoku will run in safe mode without crashing. What device are you using to play Sudoku?
We can also run the Windows app troubleshooter to analyze and get steps to address this issue. Kindly click this

link.



Keep us updated.