Windows 10: sudoku issues

using sudoku daily puzzles got to august 10 when finished shut down sudoku and restart it it goes back to august 5 with 6,7,8,9 and showing not done tried again same problem need help thanks

:)

 

Microsoft Sudoku in Windows 10

Hi Lance,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.



In order to understand the issue in a better manner, please share the details.

• 
  What do you mean by “I selected to install and I am the owner”?
  
• 
  Can you see MS Sudoku icon in the menu?
  
• 
  Is there any other programs or applications causing the same issue?
  
• 
  Have you completed installing MS Sudoku? Was it successful?
  

I suggest you to download MS Sudoku from the Windows Store and check if it works.

Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.



Thank you.

 

Microsoft Daily Challenge Sudoku

Hi Mary,

There are many possible reasons why you are experiencing issues with Microsoft Sudoku Daily Challenges. It is possible that the app needs an update or an error with the in-game server. To properly isolate your concern, please provide us the following information:

• Did the issue start after an update?
• What troubleshooting steps have you tried so far to resolve the issue?
• Does the same issue occur on your other apps?

In the meantime, we suggest that you install all the critical and important Windows Updates on your PC by following the steps on this

link. You can also check for new app updates on Windows Store by performing the steps on this

link.

 

Sudoku Crashes

It was only an issue with Sudoku. It started on 6/23/18. I went to the troubleshooter link and the first step took care of the problem:

• Update Microsoft Store: Select the Start button > Microsoft Store . Select See more > Downloads and updates > Get updates.
  If an update for Microsoft Store is available, it will start installing automatically.