Windows 10: Support scam

I recently asked Microsoft Support for help with a problem I was having with Outlook. I received one response and it was very helpful.


The second response I received claimed to be from Microsoft Technical Support. It was obviously someone working from home as you could hear children in the background. The end result was nothing but a sales pitch for hundreds of dollars to fix the problem.


The phone number was 1-888-5OO-9888. That's right, the number listed was 5OO not 500. Anyway, I refused to pay anything and that ended the "support" effort quickly.


Unfortunately, the person, Jacqueline Scott, asked for access to my computer at the start of the session to "diagnose" the problem and I allowed it. Obvious risk there.


I assume this was a non-Microsoft scam effort.

:)

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

 

Scam Alert

Suggest reading/watching:.

• Beware of Phony Tech Support Scams
• Protect yourself from tech support scams

 

scam alert possibly??

Yes, that's an ongoing scam.

Suggest to read/view:

• Protect yourself from tech support scams
• Beware of Phony Tech Support Scams