Windows 10: SupportAsssist failed during the scan

Discus and support SupportAsssist failed during the scan in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi!I am try to optimize my windows in SupportAssist but something when wrong that i can't scan it:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TRAN NAM DUY, Feb 18, 2024.

  1. TRAN NAM DUY
    TRAN NAM DUY Win User

    SupportAsssist failed during the scan


    Hi!I am try to optimize my windows in SupportAssist but something when wrong that i can't scan it:

    :)
     
    TRAN NAM DUY, Feb 18, 2024
    #1
  2. MARILOU SER
    Marilou Ser Win User

    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link    .

    Let us know how that turned out for you.
     
    Marilou Ser, Feb 18, 2024
    #2
  3. SLARTYBART
    Slartybart Win User
    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Feb 18, 2024
    #3
  4. CHIDEOCK
    chideock Win User

    SupportAsssist failed during the scan

    KB4025339 Fails Install 0x80070564

    Thanks
    I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

    At step 2 same troubleshooter error. The KB finished a new download failed to install.
    Did step 3 KB has downloaded but fails to install.

    If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

    Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

    I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!
     
    chideock, Feb 18, 2024
    #4
Thema:

SupportAsssist failed during the scan

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