Windows 10: Surface 2 keyboard cannot be detected even when attached. Causing other problems

Like it says my surface thinks it's always in tablet mode even when attached and I need to manually detach the keyboard to fix it. I've tried:1. Restarting the laptop 2. Cleaning the pins 3. Uninstalled Security driver KB50 and it worked ONCE but after turning it on again after a shut down some time later I can't complete the uninstalling again to fix the same missing keyboard issue4. Restored laptop and kept my files Because it can't detect the keyboard I can't effectively charge the whole device. It will reattach and recognize the keyboard and the charger 3rd party, Anker adapter + cord

:)

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Issues with Surface Ergonomic Keyboard

To isolate the concern, is your computer also freezing when you're not using the new keyboard? This is for us to know if the issue is being caused by the keyboard or a program on your computer.

In the meantime, kindly uninstall the Surface Ergonomic Keyboard drive, and then re-install it. To do this, follow the steps below:

• (Make sure the Surface Ergonomic Keyboard is connected) Right click the Start button.
• Click Device Manager.
• Expand Keyboards.
• Look for the driver of the Surface Ergonomic Keyboard. Right click the Surface Ergonomic Keyboard driver, and the choose,
  Uninstall.
• On the Confirm Device Removal dialog box, click the
  Delete the driver software for this device option to delete the driver package that was used for the device.
• After deleting the driver, visit this
  link and download the driver software.
• After downloading the driver software, run it to install.
• After installing the driver, restart your computer.
• After restarting, observe if your computer will freeze after waking up the Surface Ergonomic Keyboard.

After performing the steps, kindly share with us the result.

 

Surface Keyboard driver ready - No Surface Keyboard Here

Interesting followup. After using this same Microsoft Mouse on my second machine (20H2) yesterday; today within 12 hours, it too automatically got this Surface Keyboard Driver.

My other primary machine got a clean install of 21H1 yesterday, and while it has a wireless mouse, it's not Microsoft's and has yet to see this mandatory Surface Keyboard driver installed

I'll wait a few days and test this clean install with the MS Mouse and see if this Surface Keyboard driver appears within half a day.. My guess for why it's not showing up on the optional list is because Microsoft considers it a mandatory security patch.