Windows 10: Surface Book 2 trackpad ridiculously sensitive

g41851 · Jan 27, 2019

I have a Surface Book 2 and the trackpad is ridiculously sensitive on it. A lot of people seem to be having this problem too as there are threads on the Microsoft community about it with no real answers.

Everything is up to date as far as Windows updates are concerned. I don't use an external mouse and I have the sensitivity of the trackpad set to low.

I'm wondering if anyone here experienced this issue and were able to solve it?

I have done all the diagnostic tests suggested by Microsoft, such as the Surface Diagnostic Test, and there are no problems with my computer.

:)

Brink · Jan 27, 2019

Surface Book 2 now available

Surface Book 2, the most powerful Surface ever, goes on sale today! Here are the 5 things that set Surface Book 2 apart from the pack.

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Starting today, you can get your hands on the most powerful Surface ever, Surface Book 2. We built this Surface for people who need the performance and graphics processing power to work, create, and game from anywhere. Now anyone who needs desktop-class power, from designers, developers, and engineers to scientists, artists, and gamers can have the freedom and flexibility of a laptop and tablet. Whether you choose the 13-inch or the 15-inch (US only), here are 5 reasons to love the new Surface Book 2.

It’s really powerful – Surface Book 2 is the most powerful Surface ever. It has four times the processing power and more than five times the graphics performance of the original Surface Book. It has up to twice the total processing of similarly spec’d MacBook Pros1. With quad-core 8th Gen Intel Core processors, up to 16GB of RAM and NVIDIA GeForce GTX 1050 and 1060 discrete GPUs, Surface Book 2 has the power you’ll need for whatever you do.

It has amazing battery life – Surface Book 2 goes where you go and keeps up with up to 17 hours of battery life 2 (or up to 5 hours on the detached tablet). That’s up to 70% longer than a MacBook Pro 13-inch or 15-inch. With the power slider in Windows 10 (click on the battery icon) you can optimize either for peak performance or longer battery life. And, if you don’t have your Surface power cord, you now have the option to charge via USB-C using a compatible charger.

It plays hard –With an optional NVIDIA GeForce GTX 1060 with 6GB GDDR5 graphics memory, you’re going to love gaming on Surface Book 2. Our team has been playing Gears of War 4 and Forza Motorsport 7 – both graphically intense games – at 1080p and 60 FPS and they look amazing on the PixelSense display. The 15-inch model even includes Xbox Wireless built-in so you can pair Xbox One Accessories and play wherever you want. Surface Book 2 is also ready for Windows Mixed Reality. Connect a compatible Windows Mixed Reality headset and controllers to experience the most immersive gaming and VR experiences with 100+ degrees view field and 90hz refresh rate.

It’s a creator’s dream – Whether you’re a game developer, digital artist, designer, 3D-modeller, AI developer, photographer, or video guru, Surface Book 2 is what you need to create the amazing. You’ll have all the power you’ll need to run full versions of the software you depend on, a beautiful PixelSense display and awesome keyboard and trackpad. Beyond these, Surface Book 2 lets you create and edit with the optional Surface Pen3, featuring 4096 levels of pressure sensitivity and tilt and on-screen use of the Surface Dial3 The ink experience even extends to Office 365, where we’ve done a ton of work as a company to make sure your work really comes to life.

It’s incredibly versatile – The made waves with its detachable screen, and these new devices continue to offer unmatched versatility. Use Surface Book 2 as a traditional laptop or disconnect the tablet to experience the freedom of the thinnest 8th Gen Intel Core i7 PC available. Turn the screen around and re-attach it for view mode, a great way to share ideas or watch movies at 30,000 feet. Close the device with the screen exposed and your Surface Book 2 becomes a powerful, portable Studio angled just right for drawing and using Dial. Surface Book 2 also includes a full array of ports – two full-size USB 3.1, USB-C, an SD card reader, Surface Connect ports in both the base and tablet and a 3.5mm headset jack.

Surface Book 2 is available today starting at $1,499.99 USD at Microsoft Store, Microsoft.com, and Best Buy in the US, and around the world at select retailers.

I encourage you to see and try one in person. I hope you love it as much as I do.

1 Microsoft Test Lab 3DMark 11 Graphics and LuxMark 3.1 CPU+GPU score comparison, Surface Book 15-inch [Intel i7-8650U with NVIDIA GeForce GTX 1060] vs. MacBook Pro 15-inch [Intel i7-7567U with AMD Radeon Pro 560], and Surface Book 13” [Intel i7-8650U with NVIDIA GeForce GTX 1050] vs. MacBook Pro 13-inch [Intel i7-7567U], October 2017.

2 Up to 17 hours of video playback. Testing conducted by Microsoft in October 2017 using preproduction Intel Core i5, 256GB, 8 GB RAM device. Testing consisted of full battery discharge during video playback. All settings were default except: i-Fi was associated with a network and Auto-Brightness disabled. Battery life varies significantly with setting, usage, and other factors.

3 Surface Pen and Surface Dial sold separately.
Click to expand...

Source: 5 reasons you'll love Surface Book 2 - Microsoft Devices Blog

Brink · Jan 27, 2019

Surface Book 2 coming to all Surface markets

Surface Book 2 15” available for pre-order in 17 new markets starting today.

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Surface Book 2 is the most powerful Surface we’ve ever built, and customers love that they can run their most demanding applications from anywhere. For those of you who have been waiting for Surface Book 2 to come to your market, the wait is over. Surface Book 2 is coming to all current Surface markets in both 13” and 15” sizes, and pre-order for Surface Book 2 15” begins today in 17 markets.

Surface Book 2 is a portable powerhouse with up to 17 hours of battery life. Since the product first launched in November, we have been hearing from customers and fans about what sets Surface Book 2 apart. They love that it delivers the processing and graphics power required to run demanding applications, but gives them the freedom to work away from their offices when projects demand or inspiration strikes. Featuring the latest 8th Generation Intel Core Processors and NVIDIA GeForce GTX 1050 and 1060 discrete graphics, it runs the high-performance applications customers rely on, the PC games people love, and Windows Mixed Reality experiences. Surface Book 2 also supports Surface Pen with tilt and 4096 levels of pressure sensitivity for amazing inking as well as Surface Dial on-screen. Like its predecessor, Surface Book 2 can instantly transform from a laptop to a digital canvas to a sleek tablet, unleashing your creativity.

Today, we’re excited to bring the power of versatility of Surface Book 2 to more people around the world. Pre-orders for Surface Book 2 15” will begin today in Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Luxembourg, the Netherlands, New Zealand, Norway, Poland, Sweden, Switzerland, and the United Kingdom.

Later, beginning in February and continuing through March and April, Surface Book 2 13” and 15” will roll out to Bahrain, China, Hong Kong, India, Italy, Korea, Kuwait, Malaysia, Oman, Portugal, Qatar, Saudi Arabia, Singapore, Spain, Taiwan, Thailand and the United Arab Emirates. Check with Microsoft Stores, local retail or your commercial reseller partners for details on availability in your market.

*Note: Surface Book 2 13” is already available in Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Japan, Luxembourg, the Netherlands, New Zealand, Norway, Poland, Sweden, Switzerland, Taiwan, the United Kingdom and the United States.
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Source: Surface Book 2 coming to all Surface markets - Microsoft Devices Blog

Brink · Jan 27, 2019

New Update for Surface Book 2 on Windows 10 April 2018 v1803 - May 9

We’ve released a new update for Surface Book 2 devices with Windows 10 Version 1803 and above. This update includes a new driver for Surface Integration that improves hibernation on Windows 10 April 2018 Update.

This update is available in MSI format from the Surface Book 2 Drivers and Firmware page at the Microsoft Download Center. Click Download to download the following file:

SurfaceBook2_Win10_17134_1802209_1.msi

For your reference, here is the driver version and improvement provided:

Surface Book 2:

Surface Integration v4.7.136.0 improves hibernation on Windows 10 April 2018 Update.

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Source: Update for Surface Book 2 (09 May 2018) Surface

See also: https://support.microsoft.com/en-us/help/4055398

Windows 10: Surface Book 2 trackpad ridiculously sensitive

Surface Book 2 trackpad ridiculously sensitive

Surface Book 2 trackpad ridiculously sensitive

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